Inside Sales Representative - Global Procurement Solutions, Inc.

We are a Service-Disabled Veteran Owned Small Business (SDVOSB) that has been in operation since 2010 specializing in providing janitorial/sanitation products to our customers. 
We are seeking an Inside Sales Representative (in-office position) who will play a crucial role in building new business and maintaining current accounts. The ideal candidate will have experience selling janitorial and sanitation products, specifically to VA Hospitals and government entities.  

Key Responsibilities: 

• Using assigned cadence make outside contact with Veterans Affairs Medical Centers (VAMC) and DoD hospitals to establish contacts, educate on who GPS is, and make appointments for manufacturers.  
• Answer incoming calls promptly and professionally to assist customers with placing orders, checking product availability, and providing accurate quotes. 
• Utilize CRM to follow up/reach out to leads to generate new relationships and set meetings with Manufacturers Rep  
• Listen to customer needs, offer suitable products, and provide pricing information to generate sales. 
• Accurately enter customer orders into the system, ensuring all details are correct and complete. 
• Proactively follow up with customers to ensure satisfaction with products and services and address any concerns or issues in a timely manner. 
• Maintain accurate records of customer interactions, transactions, and order details. 

Oversee sales support training 

• Identify opportunities to improve processes and enhance customer experience. 
• Travel to customer sites may be needed on very rare occasions. 

Qualifications 

• Previous experience (5-8 years) in sales or customer service, preferably in a related industry. 
• Strong attention to detail and accuracy in data entry and order processing. 
• Excellent communication skills, both verbal and written. 
• Proficient computer skills, including experience with Microsoft Office and CRM software. 
• Ability to multitask and prioritize tasks in a fast-paced environment. 
• High school diploma or equivalent; additional education or certifications in sales or related field is a plus. 
• Understanding of government contracts a plus 
• Prior military service a plus 

Benefits/Perks

• Competitive salary with bonus incentives 
• Health, dental, and vision insurance 
• Fitness stipend
• 401k 
• Paid time off and holidays 

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