Inside Sales Rep - Chesapeake - Reading Truck

The Inside Sales Representative in our Chesapeake, VA office has multiple functions - responsible for direct equipment and parts sales to "walk-in" / "call in" prospect customers, communication with customers and between internal departments. Inside Sales is a customer service and a technical role that requires significant knowledge of the requested product as well as the installation process .

Could you be that "GO TO" person for us?

The Nuts and Bolts

• Interface with potential and current customers to facilitate equipment quotes, provide order status information, scheduling information, etc. Communicate directly with customers when required to clarify specifications or explain exceptions to their request.
• Respond to phone, e-mail and walk-in inquiries for quotes, orders, delivery dates, order status, chassis availability and order changes
• Process all requests for quotes provided by the outside sales team to define equipment cost, freight, sell price and lead time for each opportunity. Determine if request needs to be submitted to estimating due to complexity of equipment requested and submit RFQ if needed.
• Create and process change orders/corrective actions for VIN changes, equipment changes, etc.
• Submit for processing or enter order as needed
• Research previous build data including actual material, labor, work interruption reports and customer feedback in the creation of quotations
• Investigate current on ground inventory to verify available equipment to minimize lead time and maximize inventory turns
• Investigate options for each specification using supplier catalogs, websites, and other sources to verify the cost and lead-time in the quote
• Assist the sales department with technical inquiries to facilitate an accurate design for our customers
• Create a complete bill of material including documented labor hours that ensures an accurate total estimated cost for the job
• Work closely with Purchasing and Engineering and involve as appropriate to ensure a smooth flow of information on all bills of material

• Minimum of five (5) years of customer service or sales experience in a similar industry
• Experience in the truck equipment, OEM automotive or similar industry - preferred
• Strong computer skills in Word, Outlook, and Excel
• Ability to manage multiple projects in a busy environment with urgent deadlines

At Reading Truck, we have more than 65 years of industry leadership in the manufacture, distribution, and enhancement of work truck bodies. As the world's largest upfitter of work trucks, we continue to experience rapid growth through our expanding network of more than 20 locations across North America.

Take the next step in your career and come get paid to play with trucks!

Some of Our Total Rewards

• We offer big company perks with small company culture:
• Comprehensive benefits package including Medical, Dental, Vision and Life
• 401(k) Savings Plan with Company Match
• Tuition Reimbursement
• 10 paid holidays
• Generous Footwear, Eyewear, and Safety Equipment Discount Program
• Paid Training and Development Programs

J.B. Poindexter & Co., Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For other career opportunities, please visit our careers page https://www.readingtruck.com/about/careers

AGENCIES / THIRD PARTY RECRUITING FIRMS: Any unsolicited submissions received from third party agencies will be considered property of Reading Truck, and we will not be held liable for any fees related to those submissions.

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