Inside Sales Rep, B2B Food Ingredients - Balchem Corporation

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COMPANY OVERVIEW:

Balchem Corporation develops, manufactures, and markets specialty ingredients that improve and enhance the health and well-being of life on the planet, providing state-of-the-art solutions and the finest quality products for a range of industries worldwide. Our corporate headquarters is located in Montvale, New Jersey and we have a broad network of sales offices, manufacturing sites, and R&D centers, primarily located in the US and Europe. Founded in 1967, Balchem is a publicly traded company (NASDAQ – “BCPC”) with annual revenues over $900 million and a market cap exceeding $4.0 billion. The company consists of three business segments: Human Nutrition & Health; Animal Nutrition & Health; and Specialty Products. Balchem employs over 1,400 people worldwide who are engaged in diverse activities, committed to developing the company into global market leadership positions. To learn more about our dynamic, stable and growing company, visit www.balchem.com

THIS ROLE COVERS: Accounts across US and Canada

POSITION SUMMARY:

The primary responsibility of the Inside Sales Account Manager is to manage sales activities and customer relations of smaller accounts and prospects for the Powders & Cereal management and sales teams. The management of these accounts should result in increased purchases of existing or new products thereby elevating the accounts to direct representation. This entry level sales position is designed to facilitate the transition of smaller accounts from inside sales to field sales while allowing the incumbent to develop into a regional account manager. Therefore, the Inside Sales Account Manager is a resilient and agile learner who’s both accountable and approachable and passionate about sales. Self-awareness, attention to detail and communication skills are critical to be successful in this role.

ESSENTIAL FUNCTIONS:

• Plans, schedules, and makes regular (virtual) calls to assigned accounts and prospects; facilitates meetings for various company professionals to provide multi-level support and relationships to ensure effective service, customer relations, and administrative needs are met
• Independently identifies customer needs and works closely with Balchem Marketing, Product Management, Product Development, Customer Service and Finance staff, etc., to deliver marketable products and solutions
• Communicates and maintains accurate sales forecasts and is both accountable and responsible for delivering budget and growth targets
• Responds to customer and prospect inquiries for samples, technical/quality/regulatory data as well as support on the use and application of products
• Works with Regional and Key Account Managers to advance growth of smaller accounts while identifying and cultivating prospects for growth
• Obtains and reports marketing data for successful achievement of business objectives and strategies; monitors trends, competitive activity, product development, and market penetration; recommends course of action to prevent loss of existing business and growth of new business
• Must comply with all policies and procedures of the corporation
• Perform other duties as required

REQUIREMENTS:

• Bachelor’s degree required; technical degree is preferred
• Some technical or business development experience within the food ingredient industry is desired.
• Self-awareness, attention to detail and communication skills are required
• The candidate must be a resilient and agile learner and passionate about sales
• Some travel, up to 10%, with overnight stays can be expected

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Balchem is committed to a workplace culture that values and promotes diversity, inclusion, equal employment opportunities, and a work environment free of harassment and hostility.