Inside Sales/Parts - CFM Company

Inside Sales/Parts
Denver, CO
Reports to: Parts Store Manager FLSA Status: Non-Exempt
Salary Range: $25.00-$35.00/hour

BENEFITS:
• Paid Time Off for Holidays, Vacation, Personal Days and Sick Leave
• Bonus potential, quarterly
• Health Insurance
• Dental Insurance
• Short Term and Long-Term Disability Insurance
• Term Life Insurance
• 401(k) Plan
• Tuition Reimbursement *for qualifying classes

Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.
• Promptly identify parts and process quotes & orders for customers.
• Actively makes customers aware of product promotions.
• May load and unload shipment of parts, supplies, and equipment.
• Responds to customer inquiries, questions, or concerns regarding products or services.
• Records inventory discrepancies
• Follows up with customers
• Determines best method to resolve customer issues
• Develop & maintain relationships with customers and our business partners
• Exhibits strong organizational and customer service skills.
• Flexibility to work overtime/weekends, as required.

High school diploma or GED equivalent
• Computer skills are essential, HVAC Parts background is preferred
• HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.

Other Skills/Abilities
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one‐on‐one and small group situations to customers, clients, and other employees of the organization.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.
Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.
Environmental Requirements
Will be required to work in an office environment and possibly, occasionally in the field.
Physical Demands
While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
NOTE: This job description is not intended to be all‐inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
POSITION TYPE / EXPECTED HOURS OF WORK:
• This is a full-time position. Days and hours of work are Monday through Friday, 7:00 a.m. to 4:00 p.m.
The CFM Company is an Equal Opportunity Employer