Inside Sales & Marketing Representative - JR-013152-4701 - Avnet
Phoenix, AZ
About the Job
This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/6032128
Who We Are:
At Avnet, relationships matter. We are a global, FORTUNE 500 technology
distributor and solutions company that delivers design, supply chain and
logistics expertise to customers at every stage of a product's
lifecycle. Our employees have a front row seat to the latest innovations
shaping the world we live in and the future we share. We're driven to
help our customers around the world succeed and we do so by earning the
trust of some of the biggest names in technology.
Working at Avnet means being a part of a global team. We work
collaboratively and with integrity, doing business the right way. For
more than a century, we have partnered together to help our customers,
suppliers and teammates realize the transformative possibilities of
technology. Experience what's next at Avnet!
Job Summary:
Combines inside sales/customer service and technical/systems knowledge
to sell products, services and solutions to new and existing
customers/account base through a variety of inbound and outbound
multimedia communications (e.g., telephone, email, fax, portals).
Effectively develops and manages trusted relationships for assigned
customers/accounts. Promotes company options and solutions to customers
on a regular basis. Identifies sales opportunities to deliver focused
market/brand solutions to the customer resulting in increased market
share, sales and margin for suppliers and maximizing value to the
company. Consistently delivers revenue or profit that supports and
drives the account/customer to meet financial sales metrics.
Principal Responsibilities:
- Delivers solutions or finds new opportunities for a positive
customer experience utilizing independent judgment and sales
methodology.
- Initiates and answers sales inquiries directly from/to prospective
and/or existing customers to promote product offerings, services and
capabilities.
- Promptly and accurately responds to prospective or existing customer
information requests.
- Monitors/follows up on sales activities throughout the process to
meet or exceed customer requirements from initial contact to order
fulfillment.
- Maintains and expands sales with existing accounts through a high
level of customer service and customer knowledge (e.g., Distribution
Total Available Market (DTAM), projects in pipeline, critical start
dates).
- Working in a team environment, proactively coordinates sales efforts
and strategies with internal resources such as product, materials,
field sales and suppliers.
- Effectively communicates with customers regarding current product
information and provides accurate and detailed pricing, quotes, and
input on products and final solutions.
- Coordinates existing customer requirements for inventories, delivery
lead time and unit prices.
- Other duties as assigned.
Job Level Specifications:
- Acquired and applies working knowledge of the organization, job,
practices and procedures to be proficient in all aspects of job.
- Performs functions semi-routine in nature and recognizes the need
for occasional alternative solutions.
- Work is performed independently, with minimal supervision. Able to
establish priorities and manage time to complete work.
- Collaboration with other departments or customers/teams may be
required to perform role. May frequently respond to requests from
others, internally or externally.
- Impact of decisions may affect the department. Errors may result in
loss of time, resources and/or customer satisfaction.
Work Experience:
- Typically requires a minimum of two years of related experience.
Education and Certification(s):
- High School Diploma or equivalent
Distingu shing Characteristics:
- Possesses thorough knowledge of solutions or assigned products in a
specific brand.
- Exhibits the ability to identify new qualified customers for
inclusion in Avnet's portfolio of smaller and less complex
accounts.
- Maybe required to occasionally travel to customer sites or attend
training including some overnight travel.
- Intermediate knowledge of systems such as SAP, ERP, order
management.
- Working knowledge of Excel skills allowing for problem solving,
formulas, analysis, formatting and manipulation of data.
- Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
What We Offer:
Our employees work hard to live our values and help us grow. Our total
rewards strategy supports Avnet's ability to attract, engage, develop,
and reward our employees, while promoting a diverse and inclusive
environment. We offer competitive compensation and benefit programs -
from time away and flexible working arrangements to programs supporting
employee well-being and opportunities to give back to your community.
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Sur
information, please see: https://www.azjobconnection.gov/jobs/6032128
Who We Are:
At Avnet, relationships matter. We are a global, FORTUNE 500 technology
distributor and solutions company that delivers design, supply chain and
logistics expertise to customers at every stage of a product's
lifecycle. Our employees have a front row seat to the latest innovations
shaping the world we live in and the future we share. We're driven to
help our customers around the world succeed and we do so by earning the
trust of some of the biggest names in technology.
Working at Avnet means being a part of a global team. We work
collaboratively and with integrity, doing business the right way. For
more than a century, we have partnered together to help our customers,
suppliers and teammates realize the transformative possibilities of
technology. Experience what's next at Avnet!
Job Summary:
Combines inside sales/customer service and technical/systems knowledge
to sell products, services and solutions to new and existing
customers/account base through a variety of inbound and outbound
multimedia communications (e.g., telephone, email, fax, portals).
Effectively develops and manages trusted relationships for assigned
customers/accounts. Promotes company options and solutions to customers
on a regular basis. Identifies sales opportunities to deliver focused
market/brand solutions to the customer resulting in increased market
share, sales and margin for suppliers and maximizing value to the
company. Consistently delivers revenue or profit that supports and
drives the account/customer to meet financial sales metrics.
Principal Responsibilities:
- Delivers solutions or finds new opportunities for a positive
customer experience utilizing independent judgment and sales
methodology.
- Initiates and answers sales inquiries directly from/to prospective
and/or existing customers to promote product offerings, services and
capabilities.
- Promptly and accurately responds to prospective or existing customer
information requests.
- Monitors/follows up on sales activities throughout the process to
meet or exceed customer requirements from initial contact to order
fulfillment.
- Maintains and expands sales with existing accounts through a high
level of customer service and customer knowledge (e.g., Distribution
Total Available Market (DTAM), projects in pipeline, critical start
dates).
- Working in a team environment, proactively coordinates sales efforts
and strategies with internal resources such as product, materials,
field sales and suppliers.
- Effectively communicates with customers regarding current product
information and provides accurate and detailed pricing, quotes, and
input on products and final solutions.
- Coordinates existing customer requirements for inventories, delivery
lead time and unit prices.
- Other duties as assigned.
Job Level Specifications:
- Acquired and applies working knowledge of the organization, job,
practices and procedures to be proficient in all aspects of job.
- Performs functions semi-routine in nature and recognizes the need
for occasional alternative solutions.
- Work is performed independently, with minimal supervision. Able to
establish priorities and manage time to complete work.
- Collaboration with other departments or customers/teams may be
required to perform role. May frequently respond to requests from
others, internally or externally.
- Impact of decisions may affect the department. Errors may result in
loss of time, resources and/or customer satisfaction.
Work Experience:
- Typically requires a minimum of two years of related experience.
Education and Certification(s):
- High School Diploma or equivalent
Distingu shing Characteristics:
- Possesses thorough knowledge of solutions or assigned products in a
specific brand.
- Exhibits the ability to identify new qualified customers for
inclusion in Avnet's portfolio of smaller and less complex
accounts.
- Maybe required to occasionally travel to customer sites or attend
training including some overnight travel.
- Intermediate knowledge of systems such as SAP, ERP, order
management.
- Working knowledge of Excel skills allowing for problem solving,
formulas, analysis, formatting and manipulation of data.
- Working knowledge of QuoteFX, SupplierWin, PowerPoint, WebEx.
What We Offer:
Our employees work hard to live our values and help us grow. Our total
rewards strategy supports Avnet's ability to attract, engage, develop,
and reward our employees, while promoting a diverse and inclusive
environment. We offer competitive compensation and benefit programs -
from time away and flexible working arrangements to programs supporting
employee well-being and opportunities to give back to your community.
Generous Paid Time Off
401K and Pension Plan
Paid Holidays
Family Support (Paid Leave, Sur
Source : Avnet