Job Title: Phone Sales (Recovery Specialist)

Company: AirWorks 

Location: Ventura County

Hello Sales Professionals!

Here at AirWorks, we have been growing crazy fast. We have a great, energetic, growth-oriented team who is looking for your help to keep this train running! The Recovery Position is instrumental in re-engaging with customers and reigniting their interest in our world-class HVAC solutions. This role is all about nurturing relationships, diligently following up on leads, and converting missed opportunities into successful deals. With a focus on understanding customer concerns, offering tailored solutions, and enhancing customer experience, our Recovery Specialists play a key role in ensuring customer satisfaction and driving our sales success.

AirWorks, a leading provider in HVAC services in Camarillo and surrounding areas, is on the hunt for a proactive, goal-driven, and customer-oriented Recovery Specialist. We are known for our unwavering commitment to outstanding service, top-quality products, and most importantly, creating cozy & comfortable environments for our customers.

Your mission (should you choose to accept it):

To re-engage with customers and reignite their interest in our HVAC solutions by offering impeccable follow-up service and addressing their unique comfort needs.

What will you do?

1. Reach out to customers whose sales did not close, understand their concerns, and offer tailored HVAC solutions.
2. Respond to incoming messages from our automated sales follow-up process promptly and professionally.
3. Provide insights and feedback to the sales and marketing teams to refine our processes and improve the customer experience.
4. Turn missed opportunities into successful deals, contributing to our company's growth and success.

What do we expect from you?

1. Outstanding communication and persuasion skills with an aptitude for building relationships with customers.
2. Experience in a recovery role or similar position, ideally within HVAC companies.
3. A proactive mindset to identify opportunities for re-engagement and drive changes.
4. A track record of successfully recovering missed sales opportunities and boosting customer satisfaction.

Why should you join AirWorks?

1. Be a part of a vibrant, supportive, and family-oriented team that values growth and fun.
2. Enjoy a competitive compensation and benefits package.
3. Experience professional growth and advancement opportunities within the company.
4. Make a tangible difference in the lives of homeowners by helping them achieve the perfect comfort level in their homes.

At AirWorks, we're not just about HVAC systems, we're a family-run, locally owned & operated business focusing on comfort, satisfaction, and happiness. Here, we're more than just a team - we're a family. And we're excited to have you onboard!

**Please only apply if you have phone sales experience**