Inside Sales Engineer - CoolSys

With over 150 years of experience, and headquartered in Southern CA, CoolSys is the market-leading indoor environment solutions company. Our full spectrum of best-in-class services includes HVAC & refrigeration installations, remodels, service & maintenance; and energy solutions, including controls and lighting. CoolSys serves customers in the retail, commercial, food service, educational, healthcare, and industrial markets. 

WHY JOIN US 
We understand that hiring great people is the foundation of everything we do. Our employee benefits packages include: 

• Competitive Pay
• Medical, Dental, Vision and Prescription coverage 
• Paid vacation and holidays 
• 401(K) match 
• Life insurance, AD&D and long-term disability 
• Tuition reimbursement 
• Opportunities available nationwide 
• Employee discounts on vehicles, hotels, theme parks, select cell phone bills and so much more 
• Pet Insurance 
• Legal Plan, and ID Theft Protection 

JOB SUMMARY:

The Internal Sales Engineer is the initial technical resource for the Internal & External Sales teams. They are responsible for actively driving and managing the “Application evaluation” stage of the sales process. The role operates as a bridge between Customers and Technical/Engineering teams, demonstrating a comprehensive understanding of Fluid Power products. The role’s primary focus is the preparation of accurate product/project estimates while communicating requirements with customers and internal departments. The Internal Sales Engineer must identify and provide reliable solutions for all Application issues to assure complete customer satisfaction through all stages of the sales process.

Work with the External & Inside Sales teams to meet and, where possible, exceed the customer’s requirements/expectations, which includes:

• Maintain expert level of product knowledge and applications.
• Articulate product positioning to both Sales teams and external Customers, including Competitor substitutions.
• Production of quotations for customers in a clear, detailed, and accurate manner.
• Providing and assisting colleagues on technical and engineering issues.
• Negotiating and achieving deadlines for the submission of quotations.
• Building relationships with current and potential customers to understand their requirements.
• Planning job timescales.
• Assessing the levels of risk on a project.
• Helping with bids for new contracts and supporting buying activities.
• Interpret customer performance requirements, gather proposals, specifications, and related documents, and liaise with stakeholders to convert specifications to cost estimates for new and current products.
• Maintain accurate records of target accounts, opportunities, quotes, projects, contacts, and correspondence in company databases.
• Communicating with customers to gain feedback on quotations.
• Establish cost estimates of production processes and tooling costs and review alternatives or recommend improvements.
• Monitoring the stages of a project to ensure that costs are kept in line with forecasts.
• Investigate and identify cost reduction opportunities through cost analysis review.
• Achieving relevant targets and KPI's.
• Pursue new business opportunities in line with Strategic objectives in conjunction with the External Sales Team at existing and prospective customers.
• Adopt a flexible approach to workload and assume new responsibilities where appropriate.

• Bachelor’s degree in Engineering or field related to products and services being sold preferred.
• 1-3 years of experience in Sales or Sales Support preferred and/or demonstrated success working with customers
• Excellent verbal and written communication skills.
• An aptitude for learning technical applications.
• Highly organized with strong attention to detail, while also having multiple priorities.
• Able to manage time effectively, meet personal goals, and work effectively with other internal employees.
• Proficient with Microsoft Office Suite or related software.
• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift, up to 15 pounds at a time.

Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! 

Connect with us on Facebook and Twitter.  

Coolsys is an EEO/AA Employer.  All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply.   

Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance.