Inside Sales Engineer - National Design Build Services

INSIDE SALES ENGINEER

About NDBS

National Design Build is a mechanical design/build firm that offers our customers knowledge and experience in designing air conditioning, heating, ventilation, and refrigeration systems (HVAC/R) in commercial and industrial buildings. Our projects consist of Healthcare, Food Processing, Manufacturing, Warehouses, Office Buildings and Refrigerated Warehouses.  NDBS offers an impressive benefits and compensation program in addition to excellent career development opportunities. 

Inside Sales Engineer Job Description

This role is intended to develop trusting, work relationships with both internal and external customers. Will work directly with the Account Executives and the Pre-Construction team in pursuing prospective clients, while continuing to build upon relationships with existing clients. The role is responsible for supporting ultimate delivery of our services and client satisfaction. This position requires excellent communication skills and the ability to provide innovative design solutions with little or no scope definition provided.

Internal to the organization, the role will require constant collaboration with departments such as administrative staff, preconstruction, engineering, and operations.

Responsibilities

• General
  • Demonstrates behaviors consistent with NDBS core values; Safety, We answer our phones, Always innovating, Collaborative Partnerships, Reputation, Entrepreneurship.
  • Develop skills for client interaction, bid strategy, and design related aspects within market sectors.
  • Work closely with Account Executive throughout the project life cycle and serving as the primary point of contact for the project.
  • Client management regarding risk mitigation, conflict resolution and scope changes shall be approved by Account Executive.
• Marketing and Sales
  • Provide physical presence to clients through on-site training, social events, and during project reviews.
  • Develop technical project scopes, pricing, schematic designs, and cost saving options when appropriate. Scope and pricing to be reviewed and approved by Director of Sales and Account Executive.
  • Assume full financial responsibility ensuring that project estimates meet the profit margin expectations
• Project Award
  • Work with PM and AE to negotiate contract markups. Assist AE with contract execution process including negotiations with client.
  • Facilitate internal turnover meetings to identify project scope, risks, resource requirements, communications, schedule and budgets
  • Provide support to the project team during the buyout process
  • Support Project Manager throughout construction and closeout
  • Collaborate with engineering department to ensure project scope is developed into design documents for permitting and bidding purposes
  • Support Project Managers during buyout processes and construction
  • Track project financial performance including contract value changes due to scope additions/deletions and actual vs forecasted margins
  • Ensure commissioning and closeout process is accomplished in a timely manner and HVACR systems operate as intended
  • Meet with General Contractors, design professionals, direct owners, etc. to maintain and establish strong relationships
  • Ensure project/department milestones/goals are met and adhering to approved budgets

Qualifications

• Strong ability to work in a team environment
• Strong interpersonal/communication skills (oral and written)
• Minimum of 5 years in HVACR or related industry experience
• Bachelors Degree Required
  • Mechanical Engineering BS degree preferred
• Considerable experience in HVACR projects by means of active management, leading design teams, experience with direct digital controls, project controls, sales, and/or field experience
• Ability to define technical project scope, pricing, and prepare written proposals for construction general contractors or management firms. Must have a comprehensive understanding of total project costs and profitability management
• Familiarity with modern design codes (ICC, IECC, IMC), ASHRAE Guidelines and Standards
• Technical understanding of HVACR design methods and calculations
• OSHA 30 certification is a plus and will be required upon hiring

NDBS is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.