Inside Sales Engineer - CENTERGY
Dover, DE 19901
About the Job
Centergy currently has an opening for an Inside Sales Engineer.We are sales firm that represents manufacturers of Commercial/Industrial HVAC equipment in the PA/NJ/DE market. We specialize in boilers, water heaters and venting and mechanical draft equipment. We promote our equipment to mechanical engineers and ultimately sell to mechanical and sheet metal contractors. The Venting Division sells product to vent & exhaust boilers, water heaters, kitchen hoods, generators and more. The company is in a growth phase, and we need an inside salesperson to support the outside sales staff. This person will assist with estimating including plan/spec review, preparation of quotes, communication with customers, etc. Post-sale responsibilities include generating submittals, preparing purchase orders, and invoicing customers. The office will be primary work location, but this role also includes visits to construction sites. This is an exciting opportunity to be an integral role in all phases of the sales cycle, with plenty of room for growth. The primary functions will be highly structured with an emphasis on attention to detail and organization. Day to day activities will vary over a broad spectrum of responsibilities, delivered in a fast-paced working atmosphere. Candidates should possess a customer service minded approach to their daily interactions with current and prospective clients. UEP Northeast’s sales environment requires the candidate to thrive and support the company’s team-based sales culture.
INSIDE SALES JOB DESCRIPTION
The Inside Sales Engineers primary duty will be to support the Outside Sales staff and the overall operation of the Sales Division. He or She will receive all incoming bid requests and screen prospective projects to determine applicability of our current product offerings and assemble all data necessary to bid. The candidate will be responsible for maintaining a bid calendar of these prospective projects.
Once a job has been quoted, the inside sales candidate will be expected to perform follow-up on assigned quotes and negotiate sales. This portion of the job requires significant interaction with potential customers. Excellent customer service and communication skills are a must.
Once a sale has been successfully negotiated, the Inside Sales Engineer takes on a project management role: placing orders with the factory, generating submittals, visit sites for field measuring, coordinating deliveries, submitting invoices, and generally acting as the liaison between the customer and the factory.
Additional duties include (but are not limited to): Handling incoming phone calls and providing potential customers with accurate and timely information, maintaining various databases with up-to-date job tracking information, and visiting jobsites or customers as needed.
It is expected that this person will develop a close relationship with the other project managers and estimators in the venting division. This team effort produces maximum profits by ensuring that all projects are properly quoted and managed.
This position requires strong attention to detail, mechanical aptitude, excellent people skills and the ability to handle issues in a fast-paced environment.
SALES COORDINATOR ESSENTIAL FUNCTIONS
This includes but is not limited to:
? Review all incoming bid requests and determine product applicability
? Gather/organize documents (specs/ drawings) necessary to bid
? Use company provided software to generate quotes
? Follow up with customers after bid day to learn project status
? Grow relationships with customers, including engineers and contractors
? Generate submittals and any re-submittal required for approval
? Field Measure approved venting materials with contractor, Release materials to factory for
fabrication
? Attend project review/coordination meetings
? Enter orders with factories, provide acknowledgement and lead time to customer
? Formulate invoices once equipment ships
? Coordinate and resolve any project related issues (Delivery, Warranty, Parts, Service, Returns)
This job description in no way states or implies that these are the only duties to be performed by this position. The employee will be required to follow any other instructions and to perform any other duties requested by his or her supervisor.
PHYSICAL DEMANDS & WORK ENVIRONMENT
Work is primarily in an office environment
Requires collaborative teamwork within a supportive environment
Verbal and Written communication should be friendly, pleasant, and professional
Must be able to use a computer to access, input and retrieve information. Proficient with Microsoft Office software (Word, Excel, Power Point). AutoCAD experience a plus.
Must be able to move files and materials generally weighing up to 20 pounds
The ideal Inside Sales Coordinator candidate will have:
? The drive to Learn and Succeed
? 1 to 3 years Inside Sales Experience (desired but not required)
? Associates or Bachelors Degree (desired but not required)
? Strong attention to detail
? Familiarity with Mechanical Drawings and Specifications
? Mechanical aptitude a plus
? The ability to handle issues in a fast-paced environment
? The ability to work independently without close supervision
? A strong work ethic
? Excellent interpersonal and communication skills
? Strong customer service and relationship building skills
? A valid driver’s license and a clean motor vehicle record
Benefits Highlights:
? Medical Insurance - Available to all full-time employees and is generously subsidized by the
employer
? Dental Insurance and Discount Vision Plan - Available to all full-time employees at their own
expense
? 401(k) Employee Retirement Plan – The employer will match contributions up to 3% of
participant’s compensation and 50% of contributions up to the next 2% of compensation.
Employees are 100% vested in the employer’s safe-harbor matching contribution
? Life Insurance – provided to all full-time employees, equal to one year’s salary, up to a maximum of $50,000
? Long-Term Disability - Equal to 60% of one month’s salary, up to a maximum of $5,000/mo
? Potential for bonuses based on the business’ overall success.
To learn more about Centergy, please visit our website – www.thinkCentergy.com.
Thank you in advance for your interest.