Inside Sales Development Representative I - Microbial Discovery Group

• The ISDRI work the stale leads database and the low score (1-2 marketing qualified leads) to determine if future sales potential is possible and if applicable contact customers digitally to determine needs and promote the company or products to advance to the next couple of stages in the buying journey.
• May participate in sales efforts as part of a larger team, such as trade shows and customer in-house visits.
• Once a lead is closer to the buying stage, the lead will be transferred to an account executive. 
• The ISDR will also work closely with marketing to enhance our customer journey DRIP system that buckets customers in different stages of the buying journey and can work within salesforce to automate email marketing collateral. 
• The Inside Sales Development Representative I (ISDRI) coordinates with sales management, marketing, and field sales team members to understand customers' unique needs and potential sales opportunities.
• Being an Inside Sales Development Representative I will require learning the different positioning, and competitive advantages of each market as well as learn the different pain points and pain points of typical markets.  The ISDR helps select appropriate product information to meet the needs of individual customers to further the customer in the buying journey to the point of eventual hand-off to the account executive. 
• Reaches out to customers to promote relevant webinars, educational postings, relevant products or opportunities that might benefit the customer.   
• The ISDRI will be asked to perform additional duties relevant to the role as the understanding of the position and market needs progress. 

• Role requires strong computer, oral and sales relationship development skills.  ISDRI will be required to learn Salesforce and other relevant sales and marketing programs. 
• Some college/university training a plus. 
• Excellent interpersonal skills with ability to work effectively in a team environment.
• Excellent oral and written communications skills.
• Self-disciplined and self-motivated to perform at a high level.
• Able to work to and deliver on specific goals and deliverables.
• Positive attitude and enthusiasm to work in a high-energy team environment with minimal supervision.
• Champion of our cultural values.
• Excellent interpersonal and communications skills.
• Excellent time management and multi-tasking skills, with ability to effectively manage multiple projects simultaneously.
• Ability to creatively problem solve.
• Ability to maintain records accurately.
• Ability to complete projects within specified timelines.
• Excellent attention to detail and accuracy.
• Ability to operate or quickly learn a personal computer with capabilities to utilize Microsoft Office, Outlook, and Salesforce.

• 0-2 years’ experience in sales roles.
• 1-2 years’ experience fostering customer relationships.

• Majority of work is conducted in a temperature-controlled office environment and may require extended periods of sitting.
• Work may include occasional lifting (up to 30 lbs.).
• May be exposed to airborne particles and chemicals used in fermentation production facilities.

• Adherence to all company safety procedures and regulations to maintain a safe working environment.

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