Inside Sales - Newegg

Responsibilities for Inside Sales Representative

• Responsible for product knowledge to answer customer questions

• Greet customers and create rapport

• Responsible closing deals and processing payments

• Responsible for customer follow-up

• Developing leads and referrals

• Create personal marketing plan

• Achieve monthly sales quotas

• Use excellent oral communication and best practices in customer service when interacting with customers

Requirements:

- 2+ years of experience in customer service or sales

- Exceptional multitasking skills to handle various communication channels

- Strong verbal and written communication abilities

- Proficiency in Microsoft 365 tools, including Teams

- Bachelor's degree preferred

Responsibilities:

- Process customer orders and inquiries via phone, web chat, text, and email

- Assist customers with navigating our website, placing orders, and troubleshooting

- Provide knowledgeable assistance on products, pricing, and availability

- Conduct follow-up calls to ensure customer satisfaction

- Maintain accurate customer records in our CRM system

Benefits:

- Comprehensive two-week training program covering all aspects of the role

- Ongoing training and support to help you succeed

- Opportunities for career growth and development within the organization

Become part of a team committed to delivering service excellence to our customers! Take the first step towards an exciting career by applying today. We can't wait to welcome you aboard!

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