Inside Sales Coordinator - Retail - TP-Link USA Corporation

Inside Sales Coordinator - Retail

TP-Link is a leading provider of consumer Wi-Fi networking products. We continuously develop new products and technologies that transform the way people connect. Our networking expertise uniquely positions us as a leader in emerging technologies that improve our everyday lives, such as smart home products. TP-Link networking and smart home products and services make daily lives simple and secure.

Spacious and modern, our new Irvine location creates a casual atmosphere that fosters team collaboration. In addition to free snacks and drinks, we provide all employees with fully paid medical, dental and vision insurance, and contribute to their 401k funds. We have a robust benefits package, including over four weeks of PTO per year bi-annual pay increases. We strive to create an inclusive environment that provides opportunities for career development and advancement. We offer health & wellness benefits, including free gym membership, quarterly team building events and more. Come join our team!

What we’re looking for:

As an Inside Sales Coordinator at TP-Link, you will assist the sales team in achieving excellent customer service to our retail partners by managing the order fulfillment, maintain accurate pricing files, coordinate execution of promotions, marketing material requests, credit and claim escalations, demo shipments, weekly sales and inventory reporting, consolidating shipment information, and various other tasks need to drive sales and service to our retail partners.

What your future looks like (Job duties):

• Handle the everyday needs of retails accounts, generate retail sales report and inventory analysis
• FCA (Retail Rebates) Creation and entry in salesforce & Excel (Weekly)
• Retail Sales out Collection and Reporting in Excel (Weekly)
• Weekly Management of IR price File in Excel
• Weekly FCA Claims Processing (From Retailer Portal, and Emails) in Sales Force and Excel file
• Monthly Rebate (IR, DRR, MDF) Accrual based on FCA Creation to Accounting in Excel
• Quarterly Distribution SPA Creation and Implementation in Sales Force
• Quarterly Sales Performance for Sales Bonus Calculations
• Work directly with retailers and distributors
• Proactively manage the new item set up process
• Maintain retail pricing model, including promotions
• Coordinate the execution of promotional activities and monitor results
• Track weekly customer inventory/sell-out reports
• Monitor forecast, incoming shipment, and actual shipment to ensure timely delivery
• Ensure execution of promotional activity and track execution weekly
• Work closely with marketing to ensure the retailer has the right marketing assets online and in store
• Manage claim creation document and escalation of claim issues
• Perform other job duties as assigned

Requirements

• Bachelor’s degree, preferred

• 1 to 2 years prior sales-related experience, customer service
• Understanding of brick and mortar Retail accounts
• Technical knowledge in the CE industry is a plus
• Intermediate experience with Excel (Pivot Tables, Vlookup, Basic formulas, and data organization)
• Ability to interact effectively with customers to solve issues and quickly address concerns
• Adaptable to the fast pace industry & retail demands
• Strong work ethic with high energy and initiative
• Highly detail oriented and precise in work
• Ability to multi-task and prioritize
• Excellent written and verbal communication skills
• Organized and a Problem solver

Benefits

Salary: $26 - $30 per hour DOE (eligible for Bonus opportunities)

What we’re all about:

TP-Link is always seeking ambitious individuals, who are enthusiastic and passionate about their work. We are a global company that values diversity and thrives on entrepreneurial spirit and drive. While TP-Link has made its global mark, it is still a relatively new brand to the U.S. As we grow and shape our team, we’re looking for people to directly influence the success of our U.S. business.

Feel a connection? Send us your resume and a cover letter telling us why you believe you’re the right fit for our team.

We are committed to diversity. TP-Link is an Equal Opportunity and Affirmative Action Employer M/F/D/V.