Inside Sales Coordinator - Insight Global

Must have:

• 2 to 3 years of relevant experience in communications or phone sales role
• Proficient in the use of Microsoft Office, including Word and Excel.
• Excellent organizational, interpersonal, verbal, and written communication skills.

Nice to Have:

• 2-year business or marketing degree

Job Description/Responsibilities:

Prospecting

• Identify existing customers to register through the use of reports and tools
• Engage customers in a systematic manner through phone calls and emails with the goal of registering every customer by promoting customer benefits
• Support customers in the onboarding process as well as providing support in navigating the Portal after registration
• Provide qualified leads to sales teams that may result from interaction with customers
• Update customer contact information in CRM to ensure accuracy
• Keep detailed records for customers contacted, registered, not registered, and notes from interactions

Processing registration requests

• Follow up on all leads or requests from internal customers to register customers
• Follow up can include phone calls with customers and walking them through the registration process, as well as providing support in navigating the Portal after registration
• Provide qualified leads to sales teams that may result from interaction with customers
• Keep detailed records for customers contacted, registered, not registered, and notes from interactions