Inside Sales Coordinator - STULZ Air Technology Systems, Inc.

Summary:

This position coordinates sales support activity including bid boards, equipment take-offs, Cyberselect quote assistance, submittal/proposal generation, and order management follow-up as needed.

Essential Duties and Responsibilities:

• Ensures bid board is updated to include interested contractors and bid details
• Confirms equipment take-offs and proposals are accurately completed in advance of bid for review and approval
• Coordinates interested bidders/representatives
• Issues approved bid proposals and cut sheets
• Prepares and issues equipment submittal data for record/approval using Cyberselect
• Maintains won-loss reports/trends for Sales Operations
• Maintains bid board/project log
• Updates status and confidence of quote log to ensure accurate demand planning
• Maintains customer profiles and contact information
• Enters data into SAP
• Works with Sales/Key Accounts, Customer Service, Application Engineering, and Product Support teams to coordinate customer info, application, and field support requests
• Maintains product knowledge through regular sales training
• Conduct sales training for Cyberselect
• Cyberselect rep user account management
• Document work process for area of responsibility
• Other duties as assigned

Qualifications:

• Must be able to comprehend design specifications, HVAC equipment schedules, blueprints, and electrical schematics/wiring diagrams
• Must be able to interpret purchase orders and subcontracts
• Must be able to research technical information and follow-up with logical conclusions
• Committed to excellent customer service
• Must have the ability to multi-task, be self-directed, and punctual
• Display professionalism and accuracy in time-sensitive situations
• Demonstrates a Customer First attitude at all times
• Remains flexible and a team player
• Ability to learn SAP and become a highly effective ERP operator
• Familiar and proficient with Microsoft Office suite (Word, Excel, PowerPoint)
• Excellent organizational, verbal, and technical writing skills
• Must have a clean driving record and a valid driver's license

Education/Experience:

• Four-year undergraduate degree or two-year degree, or applicable industry experience in technical sales or fields such as estimating, project management, or trades.
• Background in HVAC or data center construction/cooling is preferred.