Inside Sales Coordinator - Gpac

Job Title: Inside Sales Coordinator - Hardwood Flooring

Location: Chesapeake, VA

About Us: Our client is a leading provider of premium hardwood flooring solutions. They specialize in high-quality products and exceptional customer service, offering a wide selection of hardwood flooring options to meet the needs of both residential and commercial clients. As they continue to grow, we are seeking an Inside Sales Coordinator to join our dynamic team.

Job Overview: Our client is looking for a motivated and detail-oriented Inside Sales Coordinator to support our sales team and enhance customer experience. The ideal candidate will be responsible for managing sales orders, coordinating with customers, and assisting in product selection, all while maintaining excellent communication between the sales team and other departments.

Key Responsibilities:

• Serve as the primary point of contact for incoming sales inquiries and customer orders.
• Provide expert product information and recommendations to customers, assisting with selecting the right hardwood flooring solutions for their needs.
• Manage and process orders from initial inquiry to delivery, ensuring accuracy and timely execution.
• Collaborate with the sales and operations teams to ensure order fulfillment and customer satisfaction.
• Follow up with customers to ensure satisfaction and resolve any issues or concerns.
• Assist with generating quotes, pricing, and proposals for clients.
• Maintain customer records and sales data in our CRM system.
• Track and monitor inventory levels, working with the logistics team to ensure product availability.
• Stay up-to-date with product knowledge, industry trends, and market conditions.

Qualifications:

• Flooring experience required (contractor, retail, wholesale, or manufacturer)
• High school diploma or equivalent; college degree preferred.
• 2+ years of experience in inside sales or customer service.
• Strong communication and interpersonal skills, with the ability to build relationships with customers.
• Excellent organizational skills and attention to detail.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with CRM software is a plus.
• A passion for customer service and providing tailored solutions.

Benefits:

• Competitive salary and performance-based incentives.
• Health, dental, and vision insurance.
• Paid time off and holiday pay.
• Opportunities for professional development and career growth.
• Working in a very updated office space

How to Apply: If you're passionate about sales and customer service and want to be part of a growing company, we encourage you to apply. Please send your resume to simon.mummert@gogpac.com .

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.