Inside Sales Associate - Addison Group

Role: Inside Sales Assocaite

Location: Philadelphia, PA

Neighborhood: Spring Garden

Job Type: Full-Time, Fully On-Site

Salary Expectations: $50-65K annually

Internal Job ID: 

An Addison Group client is looking for a Business Development Associate to join their team in the Philadelphia market.

KEY RESPONSIBILITIES:

1. Drive business growth by increasing the client base.
2. Achieve or surpass budget goals with an emphasis on weekly, monthly, and quarterly performance metrics for the business development team.
3. Generate client referrals from existing clients, field staff, and service coordinators.
4. Maintain and update the CRM system to track new client enrollments each month.
5. Develop and nurture referral sources through daily outreach efforts.
6. Represent the organization in a professional and knowledgeable manner within the healthcare industry.
7. Collaborate with the Business Development Lead to strategize and schedule daily and weekly goals to maintain progress.
8. Provide compassionate, problem-solving support to clients and caregivers using company services.

COMPLIANCE EXPECTATIONS:

Compliance with company policies and procedures is mandatory for all associates and forms part of performance evaluations. Associates must:

• Participate in any investigative activities as required.
• Report any breaches of company policies or procedures.
• Uphold ethical conduct aligned with the company mission and Standards of Conduct.
• Protect the privacy of all confidential records and comply with applicable privacy laws, including HIPAA and state-specific regulations.

SKILLS AND COMPETENCIES:

• Strong organizational, verbal, and written communication skills; adept at problem-solving.
• Planning and Organization – Prioritizes tasks and uses time effectively.
• Communication – Persuasive and clear communicator; active listener who seeks clarification.
• Proficient phone and customer service skills.
• Demonstrates empathy in caring for clients and their families.
• Computer literate, including the use of Microsoft Office suite, EMR systems, and online resources in line with company policy.
  • Experience with HHAeXchange is a plus.
• Capable of managing time and resource demands independently and prioritizing tasks.
• Works effectively as part of a team.

EDUCATION AND EXPERIENCE:

• Bachelor’s Degree.
• At least 1 year of experience in a home care setting.
• Minimum 1 year of experience managing financial outcomes in home care services.
• A minimum of 2 years of experience in the local home care market.
• At least 2 years of customer service experience.

Why choose Addison Group? 

• Pay: We negotiate high salaries using the US Bureau of Labor Statistics.
• Benefits & Bonuses: You are eligible for medical, dental, vision insurance benefits, and 401k. 
• Permanent Employment: Many of Addison's job openings lead to potential permanent employment.
• Connections: You connect directly with hiring managers.
• Options: You are presented multiple employment options near your home.
• Professional Development: You are provided hiring process advice, resume revision, and employment term negotiation 

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.