Inside Counter Sales - Yellowstone Local

Become Part of Our Team: Seeking an Inside Counter Sales Expert!

Are you prepared to embark on a journey where you're more than just a cog in the machine, but an esteemed member of a team driven by tradition and expertise? East Lawn Supply is searching for individuals who are dedicated to delivering exceptional customer service and possess a genuine enthusiasm for the plumbing, heating, and air conditioning sectors.

Your New Role:

• Step into the heart of our operations as an Inside Counter Sales Specialist at East Lawn Supply

• Embrace the opportunity to engage with customers, provide expert guidance, and play a pivotal role in our continued success in the plumbing, heating, and air conditioning industry

What's in it for You:

• Benefit from personalized accommodations that prioritize your well-being and foster a healthy work-life balance, ensuring you have the support you need to thrive

Why You'll Never Want to Leave:

• At East Lawn Supply, you're not just an employee; you're part of a legacy

• Join a team where expertise is celebrated, questions are encouraged, and every contribution is valued

• Experience a culture built on tradition, integrity, and a commitment to your growth and success

This Job Isn't for You If:

• If you prefer a stagnant work environment lacking in growth opportunities and meaningful connections, this role may not align with your aspirations

• At East Lawn Supply, we thrive on collaboration, innovation, and a relentless drive to exceed customer expectations

This Job Is for You If:

• If you're fueled by a desire to deliver exceptional customer service, thrive in a dynamic team environment, and aspire to expand your knowledge in the HVAC and plumbing industry, then East Lawn Supply is the perfect fit for you

Pay that values your expertise and skills:

• Competitive salary of $37,440 - $52,000 per year

• Overtime available to earn extra income

Plus, you enjoy the following benefits:

• Medical insurance with 100% employer coverage

• 401(k) plan to help you save for your future

• Paid holidays so you can get paid while spending time with your family

• Paid Time Off to give you the flexibility and work-life balance you deserve

Now, let's talk about your responsibilities:

• Provide exceptional customer service by assisting walk-in customers, addressing inquiries, and providing product recommendations

• Take orders from customers, ensure accuracy, process orders promptly, and coordinate with other departments

• Assist in receiving and organizing incoming inventory, maintain accurate records, and ensure a well-organized inventory area

• Develop a comprehensive understanding of the company's product offerings, stay updated on product features and specifications

• Collaborate with the sales team, generate leads, identify upsell opportunities, and provide product information to customers

• Maintain customer records, generate sales reports, process returns or exchanges, and assist with pricing inquiries

• Work closely with team members from different departments to ensure a seamless customer experience and efficient workflow

• Seek opportunities for personal and professional growth, participate in training programs and industry events

• Possessing experience in supply houses, plumbing, and HVAC is essential for success in this role

Ready to take the next step?

1. Our hiring process is straightforward! Simply fill out the simple application, and our friendly Recruiter from East Lawn Supply will promptly reach out for a prescreening call.

2. If we're a good fit for each other, we'll schedule an in-person interview with the hiring manager.

3. And if all goes well, we'll extend an offer to you to join our amazing family!

• Proficiency in using computer systems and software, with basic data entry skills

• Prior experience in the HVAC and/or plumbing service field preferred

• Knowledge of HVAC and plumbing systems, products, and terminology is a plus

• Experience in calculating heat gain/losses for houses or structures is advantageous

• Must be able to work at the Nazareth PA location and available to work alternating Saturday mornings

• Ideally, candidates should have 3-5 years of relevant experience in sales and customer service

• Must be authorized to work in the U.S.

"We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status."