Infrastructure Project Manager - OscarMike
Irving, TX 75039
About the Job
Project Manager, Infrastructure
Contract/Hourly W2 only.
The client is not offering subcontracting for this position.
This role is onsite in Dallas, TX, 5 days per week.
[004]
Reports To
Senior Manager, Technology (Delivery Management)
Requirements:
Responsibilities and Duties
- Client is in need of a Project Manager who could manage cloud, IVR, network and platform engineering.
- The manager is looking for someone from a technical background of a Network Engineer or Systems Engineer who was worked in a Call center/contact center environment.
- This role will support the IVR, Call Center, Networking, Platform Engineering/DevOps, Azure Cloud Support, and the desktop support teams.
- This Project Manager will be responsible for running new initiatives in waterfall "Scrumban" hybrid of Scrum and Kanban methodology.
- All initiatives will be captured and tracked in Jira.
- This person needs to be technical to a level that they can understand how best to triage any infrastructure emergency utilizing the teams.
- Strong knowledge of SQL, hands on experience is a plus.
- Previous experience as a Project Manager over a cloud migration project. (Preferably Azure)
- Actively manage Kanban boards, sprints, epics, stories, and other issues assign to the team.
- Collaborate with stakeholders to define scope, requirements and define sprint goals along with product team.
- Understand infrastructure areas such as network, cloud, data, and security.
- Gather and document business requirements, systems flow, data flow, data dependencies and functional design along with business analysts / engineers / architects.
- Facilitate requirements gathering sessions, solution analysis, project kickoffs, standups, and status meetings.
- Run various agile reports and present to leaderships.
- Create dashboards and write Jira queries (JQLs) for reports and status.
- Translate information requests from internal customers involving ambiguity into actionable tasks for developers.
- Gather and document business requirements, systems flow, data flow, data dependencies and functional design.
- Manage inbound request queue, prioritize requests, and communicate status with stakeholders.
- Create and manage project plans for long running initiatives and coordinate with team day to day progress.
- Track and report work status for team, people assignments and work completion.
- Provide project status reports and executive summaries as required.
- Own and manage the change management and release management process.
- Supports IT team governance, audit, and controls process.
- Manage and govern team data documentation of solution, requirements, specification, credentials, and processes.
- Special projects as requested.
- Performs other duties as assigned.
Qualifications
- Bachelor’s degree in IT preferred. Equivalent combination of education and experience may be substituted in lieu of degree.
- Has between 5-8 years of proven working experience as a Project Manager or Scrum Master
- Basic understanding of infrastructure technologies including
- Knowledge of healthcare industry regulations, standards, and best practices, particularly regarding data privacy, security, and compliance is a plus.
- Technical expertise regarding requirements gathering, process engineering, technical documentation.
- Strong knowledge of Agile Methodologies and related SDLC concepts (Scrum, SAFe, XP, etc.)
- Strong knowledge of SQL and related tools.
- Experience working with Agile Project Management tools (JIRA, Rally, VersionOne, etc.).
- Must have excellent verbal, written, and problem-solving skills.
- Must demonstrate flexibility and excellent organizational skills with the ability to complete a variety of tasks accurately with high attention to detail and creativity.
- Display strong written, verbal communication and presentation skills; communicates effectively with all levels of leadership and staff. Presents to executive sponsors occasionally.
- Develop, manage, and maintain customer relationships at all organizational levels.
- SAFe or CSM Certification, preferred.
- Ability to maintain confidentiality.
Source : OscarMike