Infrastructure Program Manager-Whitehouse Station, NJ - Georgia IT Inc.
Whitehouse Station, NJ
About the Job
Global Infrastructure Program Manager for Global Service Man
Location: Whitehouse Station, NJ (REMOTE until COVID restrictions)
Duration: 6+ months
Job description:
Team Focus: Partner with Infrastructure key stakeholders including Global End User Services and Operations team focused on delivering end to end services across a wide range of shared technology disciplines.
Key projects:
Assist with the integration of new tools within ServiceNow platform and lead the design/build/implementation of global and regional business processes for Event Management, Incident Management, Change Management, Patch Management, Certificate Management, and others.
Reason for Position: Required due to current project manager resource constraints and limited skill set and experience with business process development and ServiceNow integration.
Typical Day in the Role
Expectation that PM will manage own time to:
Coordinate and oversee the design, build, and delivery elements of our global operational business processes.
Oversee and coordinate the day-to-day activities required to achieve the above, involving interaction with End User Services, Operations, Security, Engineering teams and external vendors. Work with stakeholders in multiple regions and time zones.
Provide support and assistance in the promotion and wider rollout of newly developed business processes and tooling.
Be responsible for the administration and production of PMO project documentation.
Assess project risks in an informed and considered manner and plan for their mitigation.
As required, escalate any residual impediments to delivery and ensure that they are remediated.
Track progress against milestones, deadlines and budget. Report on these items to key stakeholders and provide new or updated dependency information into Shared Services and PMO Management.
Work Environment is collegiate and collaborative
Potential to convert to perm if vacancy opens
As with all such roles in a large complex organization, the role holder will need to handle a dynamic change environment.
Location: Whitehouse Station, NJ (REMOTE until COVID restrictions)
Duration: 6+ months
Job description:
Team Focus: Partner with Infrastructure key stakeholders including Global End User Services and Operations team focused on delivering end to end services across a wide range of shared technology disciplines.
Key projects:
Assist with the integration of new tools within ServiceNow platform and lead the design/build/implementation of global and regional business processes for Event Management, Incident Management, Change Management, Patch Management, Certificate Management, and others.
Reason for Position: Required due to current project manager resource constraints and limited skill set and experience with business process development and ServiceNow integration.
Typical Day in the Role
Expectation that PM will manage own time to:
Coordinate and oversee the design, build, and delivery elements of our global operational business processes.
Oversee and coordinate the day-to-day activities required to achieve the above, involving interaction with End User Services, Operations, Security, Engineering teams and external vendors. Work with stakeholders in multiple regions and time zones.
Provide support and assistance in the promotion and wider rollout of newly developed business processes and tooling.
Be responsible for the administration and production of PMO project documentation.
Assess project risks in an informed and considered manner and plan for their mitigation.
As required, escalate any residual impediments to delivery and ensure that they are remediated.
Track progress against milestones, deadlines and budget. Report on these items to key stakeholders and provide new or updated dependency information into Shared Services and PMO Management.
Work Environment is collegiate and collaborative
Potential to convert to perm if vacancy opens
As with all such roles in a large complex organization, the role holder will need to handle a dynamic change environment.
Source : Georgia IT Inc.