Infrastructure Manager - Creative Financial Staffing

Under the supervision of the Information Technology Administrator, the Infrastructure Manager will be responsible for leading the Infrastructure team, creating support standards and metrics, and improving the overall quality of support and network.

• Our client is an established nonprofit company with over 40years in the business
• Advancement opportunities and they love to promote from within
• Energetic technology team that loves to support and grow together
• Excellent benefits package and yearly raises
• Family-oriented and casual working environment
• Company gatherings and events for employees

• Manage the Infrastructure team and evaluate performance.
• Ensure high-quality customer service while promoting end-user satisfaction through managing the helpdesk and technology support process.
• Maintain IT asset inventory and Network.
• Ensure customer service is timely and accurate daily.
• Recruit, train and support help desk representatives and technicians
• Set specific customer service standards.

• Worked on Infrastructure and improvement while helped build a team
• Active Directory
• Azure
• Leadership Experience
• Certifications is a plus
• Degree is a plus

INJUL2024

ZRCFSTECH

LI-MS53