Infra Service Delivery Manager - Diverse Lynx

Charlotte, NC 28105

About the Job

Job Title	Infra Service Delivery Manager

Location	DES MOINES, New Mexico
Onsite	Yes, Onsite from day 1
Mode	Full Time
Primary Skills	Virtualization Microsoft HyperV Administation -1
Job Description	12+ years experience in Infrastructure services related projects; with 6+ years in techno managerial roles 3+ years experience in planning and implementing/managing Infra Transformation programs across storage, compute, End User Computing, security concepts, networking, virtualization and cloud. 5+ Years of Experience in managing a team size of 100+ resources Managing P&L with a contract value of $50 MN+ USD Act as a Single point of contact for all customer escalations Experience in handling operations from customer location wherein the team mix is onsite (US)+ offshore (India) Understanding of IT Infrastructure solutions and concepts, which include but are not limited to: ITSM Tool and Processes, security, high availability, recovery, performance, monitoring and operations design, and application architecture. Experience in collaborating with the client to drive New business Managing communications with all stakeholders Managing risks to the program s successful outcome Leading Weekly, Monthly and quarterly governance reviews with the customer Planning and leading account review with internal stakeholders Collaborating with offshore delivery manager to drive account growth Work with TechM Teams to drive quality assurance programs and ensure compliance Leading client audits from delivery end Excellent written and verbal communication skills (English)

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.

Source : Diverse Lynx