Information Technology Support Specialist - Franklin Fitch

??Position: Senior IT Support Specialist

??Salary: $70,000 - $95,000

??Location: Oakland, CA

Are you an energetic problem-solver ready to respond to IT support issues?

Do you have a strong technical aptitude with ability to think strategically and creatively?

Do you want to work in a tight-knit and collaborative company?

We are seeking an IT Support Specialist with a background in macOS, Windows server, Active Directory, and Office365. You will be joining a vibrant and supportive work environment where the growth and development of your technical skills are highly valued, in a reputable professional services firm that is extremely well-regarded for their collaborative culture.

What will the role look like?

? You’ll work collaboratively in a tight-knit collaborative environment to implement creative IT solutions to user issues.

? You’ll undergo ongoing training in both hardware and software to finetune your skills.

? You’ll see the tangible impact of your own work across the company’s nationwide infrastructure presence.

What do you need?

• Mastery of the Microsoft environment, Active Directory, Office365, and Windows server, as well as experience in macOS.
• The ability to troubleshoot and maintain a variety of IT infrastructure systems.
• Excellent verbal and written communication skills to clearly communicate technical guidance to users.

What’s in it for you?

• Health, dental, vision, and life insurance, as well as 401(k) matching and PTO.
• The opportunity to perform critical escalated support and continue to enhance your technical skills.
• The chance to join a tight-knit and collaborative team that values investment in its employees’ learning and development.

Don't miss out on this incredible career opportunity! Apply now to become part of a dynamic team, or send an up-to-date resume to the details below.

e.dickinson@franklinfitch.com

+1 617 371 8945