Information Technology Support Specialist I/II - City of Sparks
City of Sparks, NV
About the Job
Are you looking for a meaningful career that has a positive impact on the community? If you answered YES, come join the City of Sparks! Aside from working for an organization that is dedicated to the community, you will also receive a generous and competitive salary, benefit package, tuition reimbursement, bilingual pay (when applicable) and retirement plan. People who come to Sparks stay in Sparks.
The Ideal Candidate: The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the ability to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required, the ideal candidate will preferably have a CompTIA A+ certification.
Are you the ideal candidate? If so, apply now!
Application Tips:
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing:
The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I
Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
The Ideal Candidate: The IT department is looking for individuals who will utilize their customer service skills to help end users across the City and to work in a team-based environment to achieve common goals. The selected individuals will demonstrate the ability to organize and prioritize multiple priorities while adapting to changing technologies and new systems While not required, the ideal candidate will preferably have a CompTIA A+ certification.
Are you the ideal candidate? If so, apply now!
Application Tips:
- Fill out and update your general online application before attaching it to any new job posting. HR reviews information listed on the application submitted to the specific job posting.
- Contact information: use an email address you can easily access at any time.
- The Qualifications section below is your guide to understand what the City is looking for on your application, use this to your advantage. It is up to the candidate seeking employment/promotion to include all relevant information for qualification purposes, on the application the candidate submits to be considered for the job.
- Training & Experience Questions: In addition to submitting the application, you will need to answer the Training & Experience questions at the end of the application as this is your Civil Service Exam.
- DO attach: licenses/transcripts/certificates that will demonstrate you meet the education or certification requirements (see qualifications section to determine what documents to attach) or preferred experience/education.
- DO NOT attach resumes or cover letters. The City of Sparks does not review these items with the application.
- Enable TEXT messaging in your application before you hit submit! This feature will allow the recruiter to send you important reminders throughout the recruitment process.
If you have any questions, please email hrstaff@cityofsparks.us. The City of Sparks is an Equal Opportunity Employer.
Civil Service Testing:
The Civil Service Exam for this position will be a Training and Experience Questionnaire. All applicants interested in consideration must complete the Training and Experience questions attached at the end of this job posting. Training and Experience Questionnaires will be evaluated and given a score. The score received will be the candidate's Civil Service Exam score and will determine the candidate's rank on the eligibility list. It is, therefore, in the candidate's best interest to answer each question completely and thoroughly.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST I
Under general supervision, provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the entry level class in the Information Technology Support Specialist series expected to perform duties under general supervision.
INFORMATION TECHNOLOGY SUPPORT SPECIALIST II
Provide support in the planning, design, testing and implementation of citywide telecommunications and computer systems. Install and maintain local area network systems software and hardware. Provide end user training and technical assistance.
DISTINGUISHING CHARACTERISTICS
This is the experienced class in the Information Technology Support Specialist series. This class is distinguished from the Information Technology Support Specialist I by the performance of more complex duties as assigned. Incumbent is fully aware of the operating procedures and policies of the work unit and able to perform duties with little supervision.
Job Type: Full Time
Location: City of Sparks, Nevada
Agency: Financial Services
Source : City of Sparks