Information Technology Specialist - ExploreMyPC

Job Overview:

Position Overview: ExploreMyPC is seeking an enthusiastic and skilled IT Specialist Intern to join our team on a part-time basis. This internship is ideal for students currently enrolled in an IT or related degree program who are looking to gain practical experience in IT management. The role involves supporting our IT infrastructure, assisting with various technical tasks, and working with Office365 software. The position offers a flexible schedule to accommodate your academic commitments.

Key Responsibilities:

• Technical Support: Provide support for Microsoft Office, Apple products, and Windows 10 operating systems, including troubleshooting and resolving technical issues for staff.
• Office365 Management: Assist with the administration and support of Office365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
• System Maintenance: Help maintain and monitor our IT systems, including software updates, backups, and network performance.
• Documentation: Create and update technical documentation, including user guides and IT procedures.
• Project Assistance: Support IT projects related to system upgrades, software deployments, and new technology implementations.
• Inventory Management: Assist in managing and tracking IT inventory, including hardware and software assets.
• Security: Aid in implementing and monitoring security measures to protect company data and systems.

Qualifications:

• Education: Currently enrolled in a Bachelor’s or Master’s degree program in Information Technology, Computer Science, or a related field.
• Technical Skills: Proficiency with Office365 software and basic knowledge of Microsoft Office, Apple products, and Windows 10 operating systems.
• Problem-Solving: Strong analytical and problem-solving skills with the ability to diagnose and resolve technical issues.
• Communication: Excellent communication skills, with the ability to explain technical information clearly to non-technical users.
• Organization: Strong organizational skills with attention to detail and the ability to handle multiple tasks efficiently.
• Teamwork: Ability to work effectively in a team environment and follow instructions from senior IT staff.

Selection Process:

• Interviews: Candidates will be required to go through several interviews to assess their fit for the role.
• Technical Tests: Candidates will need to complete technical tests to demonstrate their knowledge and skills relevant to the position.

Benefits:

• Flexible Hours: Work hours can be adjusted to fit your school schedule.
• Hands-On Experience: Gain valuable experience in IT management and support.
• Mentorship: Receive guidance and support from experienced IT professionals.
• Professional Development: Enhance your technical skills and knowledge in a real-world setting.

EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation. ExploreMyPC strives to respect the dignity and ‎‎independence of people with disabilities and is committed to giving them the same ‎‎opportunity to succeed as all other employees. Inclusiveness is core to our culture at ExploreMyPC, and we strive to ensure you get the most from your interview experience.

ExploreMyPC makes reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please complete this form. Reasonable accommodations may include scheduling adjustments, document dictation and beyond.