Information Technology Specialist - Credence Management Solutions, LLC

Overview

Credence is one of the largest and fastest growing privately-held government technology and services companies and is repeatedly acclaimed as a Top Workplace. As evidenced by our awards and certifications and maturity levels, as well as the agility and responsiveness, to tackle our customers’ most challenging mission needs. We also offer comprehensive benefits including health insurance with dental and vision coverage, retirement savings plans with employer matching, paid time off, and opportunities for professional development and growth. Additionally, employees enjoy wellness programs, flexible work arrangements, and various discounts and perks to support their overall well-being and work-life balance.

Credence is seeking a Information Technology Specialist who will be primarily responsible for supporting AFLCMC/IN at Hanscom Air Force Base, MA.

AFLCMC/IN IT Specialist support works within SCIFs supporting DoD agencies, Federally Funded Research & Development Centers (FFRDC), Office of the Secretary of Defense (OSD), HQ USAF, and AFLCMC efforts. This position provides day-to-day support for collateral, SCI, NIPRNET, SIPRNET, AFRDMI (Rome Labs SCI Research & Development Network) and JWICS activities. JWICS IT security services shall include information assurance and technical security for information systems, IT network administration and support, and Information Systems Security Manager (ISSM)/Information Systems Security Officer (ISSO) support.  JWICS IT security includes, but is not limited to, personnel security, security administration, general administration, and document/media control.

Responsibilities include, but are not limited to the duties listed below

• Assist with or learn to assist with COMSEC duties; to include operations and maintenance of Taclanes and vIPer phones. 
• Provide IT security business process improvements, enabling better services while realizing efficiencies. 
• Assist with or learn to assist with install, maintain, audit and support of a secure MS Windows network environment and web/data application services. 
• Assist with Unified Communications Tasks as required.  This includes operations and Maintenance of JWICS VoIP, Desktop VTC & Studio VTC systems.  It also includes managing the scheduling of VTC’s as required by the unit.   
• Maintain or learn to maintain DoD and AF internet applications and protocols including but not limited to Internet Protocol (IP), Trusted Computing Protocol (TCP), Hyper Text Transfer Protocol (HTTP), Secure Hyper Text Transfer Protocol (HTTPS), Secure File Transfer Protocol (SFTP), and Secure Sockets Layer (SSL). 
• Maintain file servers, firewalls, network access, security monitoring systems, and system documentation as required. 
• Interface with local customers and provide IT related support to quickly resolve problems. 
• Analyze and troubleshoot system anomalies to ensure optimum equipment performance. 
• Perform periodic maintenance, hardware upgrades and replacement, firmware updates and system configuration changes. 
• Perform or learn to perform scheduled backups on systems as required.
• Manage the data backup library to include storage of tapes, disks and other magnetic media at the customer’s location and off-site storage facilities as required 
• Attend planning and requirements meetings with IT staff, program managers/analysts and customers as required. 
• Prepare system for operational use and support operational tests and inspections. 
• Provide technical guidance, mentoring, and quality assurance for AFLCMC/INH team members, upon request. 
• Demonstrate some knowledge of current and older AF standard operating systems and server hardware/software including but not limited to: VMWare ESXi, Microsoft Windows 2012/2016 Server, Microsoft Windows 10 operating systems (OS) administration and associated hardware. 
• Apply working knowledge of Local Area Network (LAN), Wide Area Network (WAN), and data backup technologies to include COMSEC integration to maintain system operations. 
• Plan, install, terminate and test fiber optic cable within the INH SCIF as needed. 
• Working knowledge of JAFAN 6/0, DCID/JAFAN 6/3, DCID/JAFAN 6/9, and Joint DODIIS/Cryptologic SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to certification and accreditation (C&A). 
• Familiarity with security policy/manuals and the appropriate DCIDs/JAFANs and other guiding policy documents. 
• Work successfully in a dynamic environment and effectively interact with numerous DoD, military/civilian personnel and industry partners. 
• Provide assistance with the acquisition and sustainment of IT systems for the weapon systems, subsystems, components and equipment. 
• Provide assistance with the acquisition and sustainment of IT equipment and software that will ensure contracting training content, presentation capabilities, and facilities are handicapped-accessible and responsive to the needs of the hearing or sight- impaired. 
• Learn and apply the security accreditation process as it applies to the JWICS Enterprise. 
• Act as DoDIIS Trusted Agent if assigned by the unit and will assist users with obtaining and implementing PKI certificates as required. 
• Open and close the SCIF as required during their normal duty day.   
• Assist in the operation of the necessary IT systems to ensure standardized file structures and seamless file sharing to execute daily interactions with the SIO, SSO and Staff, as well as the Directorate senior staff. 
• Learn, advise, and assist in the development of System Security Management Plans, PPPs, Security Risk Analyses, Operations Security (OPSEC) Plans, Computer Certification and Accreditation, Security Vulnerability Analyses, Security Concepts of Operations (CONOPS), and other system security documents identified in MIL-HDBK 1785, DODI 5000.02 and AF Supplement 1.

Education, Requirements and Qualifications

• Clearance: TS/SCI
• MA/MS degree and 10 years of relevant experience or;
• Bachelor’s degree and 12 years of relevant experience or;
• Twenty years of relevant work experience
• Must meet position and certification requirements outlined in DoD Directive 8570.01-M for Information Assurance Technician Level Two

Working Conditions and Physical Requirements

• May be required to lift 50 lbs.
• May be required to travel within the organizational geographic area of responsibility
• Some travel may be required