Information Technology Director - L&I - City of Philadelphia

A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact. 
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
•    Impact - The work you do here matters to millions. 
•    Growth - Philadelphia is growing, why not grow with it? 
•    Diversity & Inclusion - Find a career in a place where everyone belongs.
•    Benefits - We care about your well-being.
 

The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.

This position is a Departmental IT Director within the Office of Innovation & Technology and is assigned to the Department of License and Inspection (L&I).  Under the direction of OIT’s Chief Information Officer and the L&I Commissioner, the role has management-level responsibility for planning and directing the activities of L&I’s departmental information systems by leading technical administrators, support staff, consultants, and vendors. These activities and staff are managed in coordination with the Office of Innovation and Technology. 

In this leadership role, you will be responsible for IT operations within the Department of License & Inspections and provide effective and efficient support for all third-party and internally managed IT infrastructure that supports business processes across municipal government. Working closely with the Office of Innovation & Technology, you will develop and execute strategy for infrastructure and operations and ensure that it aligns with the broader business strategy of the City and the Department of License & Inspections.

As the IT Director for L&I, your responsibilities will include:

• Acting as technology liaison between L&I and the Office of Innovation & Technology to ensure coordination between the technology operations of both organizations 
• Overseeing and supporting L&I’s technology systems that are critical to the City’s business processes
• Enhancing L&I technology systems through analysis, planning, and execution
• Building and maintaining collaborative relationships with other IT leaders across the City to develop a clear understanding of business needs and strategies for supporting them
• Coordinating with OIT on L&I’s annual operating and capital budgets for technology and managing expenses for those budgets
• Researching best practice technologies to support L&I operations with a focus on innovation and cost savings
• Fostering a business-oriented culture and mindset driven by continual service improvement
• Managing L&I technology staff through a combination of leadership, coaching, and direction
• Developing departmental security systems, disaster recovery protocols, and continuity of operations plans in coordination with OIT

Competencies

• Self-direction – you can prioritize your work and allocate time and resources effectively when given broad responsibility
• Collaboration – you interact well with others, can work with the team to make decisions, and believe that multiple perspectives strengthen a program
• Leadership – you can communicate a vision that inspires and motivates staff while aligning to business strategy
• Results-driven – you are capable of setting goals and meeting performance targets through your work 
• Resilience – you have a sense of humor, can adapt quickly to setbacks, and understand that technology initiatives do not always proceed as expected
• Flexibility – you are comfortable blending traditional technology development processes with newer approachess focusing on agility and rapid execution
• Communication – you communicate clearly in verbal and written form and can explain technical concepts to senior leadership 

• BA/BS degree or an equivalent combination of education and experience
• Eight plus years of relevant work experience including five or more years of direct IT management work
• Experience/knowledge of contract negotiation and subsequent vendor management
• Experience and success managing programs and projects 
• Experience in budget planning and financial management
• Desire to work in a mission driven environment

Salary Not to Exceed: $120,000

Starting salary to be determined based on experience and qualifications.

Important: To apply, candidates must provide a cover letter and a resume.

Discover the Perks of Being a City of Philadelphia Employee:
•    We offer Comprehensive health coverage for employees and their eligible dependents
•    Our wellness program offers eligibility into the discounted medical plan
•    Employees receive paid vacation, sick leave, and holidays
•    Generous retirement savings options are available
•    Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
•    Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
•    Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!

*The successful candidate must be a city of Philadelphia resident within six months of hire

Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at 215-686-4670 or send an email to faqpchr@phila.gov.