Information Systems Technician I - Web Services - Illinois Secretary of State

Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:     Information Systems Technician I - Web Services
Division:      Systems and Programming
Union:          IFT
Location:     115 S LaSalle St, Chicago, IL - Cook County
Salary:          Salary $4,865.00 monthly - commensurate with experience

Overview:

Performs independent systems programming and analysis of application programs for Internet applications provided by the Office of the Secretary of State; develops system scopes and objectives and prepares detailed program specifications; as a team member assists senior staff in designing, testing, programming debugging and preparing documentation; interprets and develops computer programs written in programming languages and environments such as, but not limited to Java,  JavaScript, JSP, HTML, CSS,XML, Eclipse, and RAD. 

Duties and Responsibilities:

• Interprets and develops computer programs written in programming languages such as, but not limited to Java; writes scripting code, such as, but not limited to, JavaScript and JSP; writes and interfaces with HTML, CSS and XML technologies; works with integrated Development Environments such as Eclipse, RAD.
• Provides assistance to other Web programmers by the development, design, documentation and installation of internet applications/software; assists in the implementation and maintenance of Internet Web server systems; performs individual training for users on all Internet application software utilized by the office.
• Exercises good interpersonal skills in assisting customers in resolving problems related to Internet application software for all departments within the Secretary of State’s Office; resolves trouble and assistance calls from customers; develops resolutions to problems resulting from interaction with Internet software, hardware or other application software; works with other software programmers.
• Performs other duties as required or assigned.
• Maintains and updates documentation related to procedures, activity logs, statistics/analytics, required reference manuals, memos, backup, executions reports, etc.
• Travels as necessary for education, meetings and site surveys.

Education and Experience:  

Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.

Knowledge, Skills and Abilities: 

• Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.
• Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services.
• Requires elementary knowledge of accounting and statistical theories, methods and practices.
• Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer.
• Requires working knowledge of the principles and techniques of computer system documentation.
• Requires ability to effectively participate in and profit from formal and in-service training programs.
• Requires ability to analyze data logically.
• Requires ability to maintain satisfactory working relationships with others.
• Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
• Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers.
• Requires awareness and adherence to organizational standards for security, privacy and ethics.
• Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.
• Requires ability to lift and carry up to 50 pounds.

Application Process:

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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