Information Systems Technician I - Digital Imaging Analyst - Illinois Secretary of State

Office of the Illinois Secretary of State
Alexi Giannoulias

Job Title:             Information Systems Technician I – Digital Imaging Analyst
Division:              Data Center Services
Union:                  IFT
Location:             2701 S Dirksen Pkwy, Springfield, IL – Sangamon County
Salary:                 Starting at $4,962.00 monthly – commensurate with experience

Overview:

Sets up, configures, troubleshoots and administers digital imaging software; participates in the setup, configuration and administration of associated servers, document scanners and the PC's used within the digital imaging system; analyses, configures and monitors the workflow function; assists in occasional programming functions; researches software, hardware, storage media and file types.

Duties and Responsibilities:

• Sets up, configures, troubleshoots and administers digital imaging software, which includes both desktop and server environments; functions include adding and editing user accounts, keeping track of document levels and, adjusting databases.
• Participates in the setup, configuration and administration of servers associated with each Digital Imaging application, which includes daily activities of monitoring system resources and backup.
• Sets up, configures and troubleshoots document scanners and all connectivity issues associates with the scanner to provide the most efficient operation.
• Sets up, configures and troubleshoots the PC's used within the Digital Imaging system for efficient operation in the retrieval and editing of images and associated data.
• Analyze, configure, and monitor workflow functions, which includes mainly electronic workflow with the Digital Imaging system, but can include manual processes as they affect the system; monitors the entire workflow for efficiency and document levels at each step.
• Assists in the occasional programming functions, which usually includes scripts or small utility program.
• Researches software, hardware, storage media and file types.
• Performs other duties as assigned or required.

Education and Experience:
 
Requires knowledge, skill, and mental development equivalent to completion of one year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience.

Knowledge, Skills and Abilities:

• Requires elementary knowledge of Information Technology concepts and principles, the theories and functions of computer systems, and the principles and techniques of Information Technology documentation.
• Requires elementary knowledge of hardware and software, languages, and procedures to provide assigned technical and analytical support services.
• Requires elementary knowledge of accounting and statistical theories, methods and practices.
• Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer.
• Requires working knowledge of the principles and techniques of computer system documentation.
• Requires ability to effectively participate in and profit from formal and in-service training programs.
• Requires ability to analyze data logically.
• Requires ability to maintain satisfactory working relationships with others.
• Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions.
• Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers.
• Requires awareness and adherence to organizational standards for security, privacy and ethics.
• Requires willingness to travel and possession of a valid Illinois driver’s license as required by individual positions within the class.

Application Process:

• Please visit https://ilsos.applytojob.gov/apply to apply by completing the online application; you may also upload a resume or other attachments as needed.
• Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code.
• Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago (312-793-5515) or Springfield (217-782-4783).  

Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States.
Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability.

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