Information and Assistance Specialist - County of Door, WI

This position is responsible for providing the general public, but particularly older adults and adults living with some form or type of physical, developmental, intellectual disability, mental health and/or substance abuse disorder, with information, referral support and assistance on a wide range of community resources; informing and educating people about their options; and assisting in connecting them to programs and services, including public and privately funded options. The Information and Assistance Specialist also provides intake, functional eligibility determination, enrollment into and disenrollment from the State of Wisconsin’s publicly funded long term care programs. Regular attendance and punctuality along with being prepared to commence work at designated work locations, on the assigned or scheduled days and hours is expected. This position is responsible for providing truthful and accurate written and verbal communications.