Income Development Specialist - Haven for Hope of Bexar County

The Income Development Specialist (IDS), through the utilization of Person-Centered Planning (PCP) and Workforce Development principles, is...EDUCATION

Completion of high school, HSE or GED required

Associates or Bachelor’s degree in Social Services, Business, Education, Human Resources, or a related field preferred

EXPERIENCE

Two (2) years of experience in workforce development to include an understanding of industry sectors, occupations and hiring practices, employee and employer relations preferred.

KNOWLEDGE/SKILLS/ABILITIES

Commitment to Haven for Hope’s mission and guiding frameworks of service delivery (1) Trauma Informed Practice (2) Recovery Oriented Practice (3) Person Centered Practice (3) Motivational Interviewing (4) Harm Reduction.

Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and underserved populations

Excellent communication skills, written and verbal, to represent Haven for Hope, recruit housing partners, and educate about how to support clients with histories of homelessness and traumas.

Excellent administrative ability, to include organizational skills, attention to detail and strong computer skills

Ability to be self-directed and to take initiative, which includes ability to discern when to seek supervision

Strong creative and critical thinking skills, to include the ability to analyze problems, identify alternative solutions, and project consequences of proposed actions.

Excellent public speaking and presentation skills

Ability to engage with and sustain partner and client relationships

Knowledge of local housing programs and requirements, and homeless services within the Bexar County area

Familiarity with Federal and State Local Agencies involved in housing, and housing policy.

MANAGERIAL RESPONSIBILITIES

This position has no direct managerial responsibilities.

CERTIFICATES, LICENSES, REGISTRATIONS

Prefer a valid Texas Driver’s License, a good driving record, reliable transportation and proper insurance coverage on automobile used for work. Monthly reimbursement for applicable and documented work-related expenditures is provided. Travel within the city and its surrounding areas will be required (if applicable).

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Standard physical activity such as periodic standing, walking, sitting, basic motor skills to access computer files for information or simple data entry.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate

BENEFITS

Fully paid base employee medical coverage

Fully paid short- and long-term disability coverage

Fully paid base life insurance coverage

Optional spouse, child, or family medical coverage

Optional dental and vision coverage

403b Retirement Plan with 6% company match

Up to 25 paid days off per year in first year (PTO eligibility increases as tenure rises)

13 company holidays