Inbound Freight Forwarding Expert (EM6826) - Samsung SDS America

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company.

Samsung SDS America is looking for an expert with Inbound Freight Forwarding experience will establish a forwarding operation plan and setup for SDS America. Will define operating standards and governance, operate/execute system-based supply/sale logistics execution processes, and check and support them. Will effectively support groups of team members, including hiring and monitoring performance, coaching and mentoring.

To learn more about Samsung SDS America, Inc. please visit https://www.samsungsds.com/en/logistics/logistics.html

Key Responsibilities:

• Set up and hire employees to execute Freight forwarding services.
• Manage all the tasks related to freight forwarding (include but not limited to ocean shipping freight forwarding) including tracking, drayage management, settlement, and communication with customers, carriers, SSLs, customs house brokers, and report upper management NA President, CFO, and HQ
• Manage the cargo requested by the customer to accurately transport it through the best means at a designated place and time in abroad (mainly China, Korea, East Asia) using sea, air, inland transportation, express, and distribution centers.
• Negotiate and dispute with SSLs, drayage companies, rail companies, and customers per operational issues, payment subjects (especially demurrage, detention), securing available capacities.
• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues. 
• Find out the best solutions per trans-loading, diversion, COD (change of destination), and unexpected congestions at port terminals.
• Secure business competitiveness by discovering and implementing logistics innovation tasks, and enhance logistics stability by reinforcing logistics execution capabilities.
• Monitor the operation status of the entire business to increase the level of operation, and secure profit and loss to ensure business continuity.
• Oversee the establishment of an innovation task plan in the region/base, and cost reduction task progress management, and determine and directs strategy revision according to progress status.
• By operating a control tower-based communication channel in a region/base, manage pending issues, perform sensing risks/exceptions, and plan countermeasures against issue in advance.
• Work closely with the client’s operation team to ensure seamless logistics operations and be able to remain responsive and flexible
• Proactively communicate with client to establish daily/weekly/monthly production plan to prepare operation goals
• Perform ad-hoc reporting, as required.
• Perform other job related duties as required

Requirements

• Bachelor’s degree required in business administration, sales, marketing, or a related field. A master’s degree is preferred.
• Bilingual in English and Korean (Excellent Korean written and verbal communication skills required)
• Experience with International Shipping Logistics Cost Analysis, understanding the contents of logistics costs incurred in international air/sea transportation, and identify trends and appropriate market price.
• Experience with route setup, finding the optimal route with various transport modes and multimodal transport and setup for transport
• Experience in leading a group of team members with effective leadership
• Experience in establishing a transport plan that can optimize loading rate, transport time and logistics cost
• Experience in establishing and managing a logistics process for each type, such as warehouse operation/local transportation and operating guidelines.
• A good attitude and ability to work in a team setting
• Proficient in Outlook, MS Office (Excel/PowerPoint/Word) required (vlookups and pivot tables)
• Prioritization skill, able to shift focus to urgent issues while not falling behind on other duties
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and internal stakeholders.
• Ability to build trustworthy relationships with customers at all levels (C Level, Managers, Staff)
• Ability to travel up to 30% as needed to meet with clients, attend industry events, and represent the company.

Benefits

Samsung SDSA offers a comprehensive suite of programs to support our employees:

Top-notch medical, dental, vision and prescription coverage

Wellness program

Parental leave

401K match and savings plan

Flexible spending accounts

Life insurance

Paid Holidays

Paid Time off

Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $180,000 ~ $220,000 per year, and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.