In-Market Sales Manager - The Abbey Resort
Fontana, WI 53125
About the Job
About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!Location Description:Are you looking to work at an exciting, iconic Lake Geneva area resort that has mastered the art of guest service? Then The Abbey Resort is The Lake Geneva Experience you are looking for! We aim to hire individuals who are ready and committed to People First, Integrity and Excellence by creating memorable experiences in the lives of all we serve. As part of the Abbey Resort family, you are considered to be a ‘transformational agent’ for our guests and ‘the best of the best’! You will have the opportunity to join an incredibly talented team at an all-service resort situated on the beautiful shores of Geneva Lake. Our property mission is to exceed guests’ expectations by genuinely creating lasting memories through our commitment to maintaining positive attitudes, providing outstanding service and superior accommodations. Every Guest, Every Associate, Every Time! We offer an array of great benefits for all Abbey employees including property discounts in the Waterfront Shop, Waterfront and 240 West Restaurants, Café Latte, Avani Spa and Salon, as well as discounted room rates for friends and family. We also offer on the job training, uniforms, recognition programs, housing options, free parking, and free employee meals through our Employee Galley. Scheduled hours may vary based on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours in order to properly support overall operations. We’re always ready to lend a helping hand, as such, you would be required to perform other tasks and duties as assigned. If you are ready to come Be The Difference – apply now! Overview:What you will have an opportunity to do:
As an Abbey Resort employee and part of the Benchmark company family you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. The In-Market Sales Manager position has the ability to work in a remote office environment with specific requirements for conducting business as a professional sales representative for the property. Position is responsible to develop and maintain a region plus additional secondary markets. The sales manager is provided a sales goal as a primary, however, not exclusive measure of performance. Additionally, provides support to home property sales office as needed. Your Role:
• Book definite and tentative group business to meet and exceed budgeted group room revenues and personal booking goals.
• Daily prospecting for new business to meet weekly outbound activity goals.
• Visits the home property minimally twice per month for site inspections with customers or to attend certain team meetings and training.
• Travel locally for outside sales visits and occasionally outside the local area for sales visits, client entertainment, trade shows and training.
• Attendance at major industry functions on a monthly basis.
• Sends correspondence to follow up on sales activities on a regular basis.
• Plans and executes familiarization trips or client entertainment events on a local and national basis as prescribed by the Marketing Plan or directed by Director of Sales & Marketing.
• Reviews weekly activity reports for the Director of Sales & Marketing.
• Must complete pre/post sales calls reports weekly.
• In the process of soliciting and booking group business for property, sales manager will uncover business for other Benchmark hotel and resort locations. A cross sell program is utilized to share leads and encourage leads to be sent back to property.
• Builds group bookings in sales system following guidelines.
• Produces contracts and negotiates each opportunity until client has signed agreement.
• Provides clear, complete details of booking in a “turnover” process to the operations team.
• Follows up with confirmed clients throughout planning and on-site events to develop repeat business.
• Performs additional duties as outlined by the Director of Sales & Marketing.
• Assists the Director of Sales & Marketing on special projects, as required.
• Professional and ethical behavior in dealing with clients and fellow staff members.
• Is a team player, seeking to support others in their goals and contribute ideas.
• The remote locations sales manager is expected to maintain regular hours in alignment with proper sales office.
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts.
• Interface positively and assist with other departments as required.
• Respond to any reasonable task as assigned by Director and/or Senior Leadership and/or Executive Team.
• Any time out of the office should be approved by the Director of Sales & Marketing ENVIRONMENT:
indoor office area with carpet. Well lit with good ventilation. In the event of working remotely we expect a professional, secure, and distraction free environment conducive to a prodcutive work environment. Qualifications:What are we looking for? The right person will be show excellent customer service skills, must be passionate about service and should thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will also have a friendly, outgoing disposition.
• Prefer a Bachelor’s Degree
• Located in Chicago area preferred
• Three years’ experience in hotel sales required
• Experience in Delphi, Amadeus Advance, Salesforce and/or CVent a plus
• Assertive, outgoing and self-motivating individual with pleasant personality
• Requires excellent communication skills, both verbal and written of the English language.
• Must possess excellent inter-personal and sales-related skills.
• Ability to act independently with minimal or no supervision.
• Desire to participate as part of a team. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
As an Abbey Resort employee and part of the Benchmark company family you will have the opportunity to be part of an incredible team at in all service resort situated on the beautiful shores of Geneva Lake. We aim to hire individuals who are ready and committed to exceed the expectation of every guest by genuinely creating lasting memories, maintaining a positive attitude and by providing outstanding service every time. The In-Market Sales Manager position has the ability to work in a remote office environment with specific requirements for conducting business as a professional sales representative for the property. Position is responsible to develop and maintain a region plus additional secondary markets. The sales manager is provided a sales goal as a primary, however, not exclusive measure of performance. Additionally, provides support to home property sales office as needed. Your Role:
• Book definite and tentative group business to meet and exceed budgeted group room revenues and personal booking goals.
• Daily prospecting for new business to meet weekly outbound activity goals.
• Visits the home property minimally twice per month for site inspections with customers or to attend certain team meetings and training.
• Travel locally for outside sales visits and occasionally outside the local area for sales visits, client entertainment, trade shows and training.
• Attendance at major industry functions on a monthly basis.
• Sends correspondence to follow up on sales activities on a regular basis.
• Plans and executes familiarization trips or client entertainment events on a local and national basis as prescribed by the Marketing Plan or directed by Director of Sales & Marketing.
• Reviews weekly activity reports for the Director of Sales & Marketing.
• Must complete pre/post sales calls reports weekly.
• In the process of soliciting and booking group business for property, sales manager will uncover business for other Benchmark hotel and resort locations. A cross sell program is utilized to share leads and encourage leads to be sent back to property.
• Builds group bookings in sales system following guidelines.
• Produces contracts and negotiates each opportunity until client has signed agreement.
• Provides clear, complete details of booking in a “turnover” process to the operations team.
• Follows up with confirmed clients throughout planning and on-site events to develop repeat business.
• Performs additional duties as outlined by the Director of Sales & Marketing.
• Assists the Director of Sales & Marketing on special projects, as required.
• Professional and ethical behavior in dealing with clients and fellow staff members.
• Is a team player, seeking to support others in their goals and contribute ideas.
• The remote locations sales manager is expected to maintain regular hours in alignment with proper sales office.
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts.
• Interface positively and assist with other departments as required.
• Respond to any reasonable task as assigned by Director and/or Senior Leadership and/or Executive Team.
• Any time out of the office should be approved by the Director of Sales & Marketing ENVIRONMENT:
indoor office area with carpet. Well lit with good ventilation. In the event of working remotely we expect a professional, secure, and distraction free environment conducive to a prodcutive work environment. Qualifications:What are we looking for? The right person will be show excellent customer service skills, must be passionate about service and should thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will also have a friendly, outgoing disposition.
• Prefer a Bachelor’s Degree
• Located in Chicago area preferred
• Three years’ experience in hotel sales required
• Experience in Delphi, Amadeus Advance, Salesforce and/or CVent a plus
• Assertive, outgoing and self-motivating individual with pleasant personality
• Requires excellent communication skills, both verbal and written of the English language.
• Must possess excellent inter-personal and sales-related skills.
• Ability to act independently with minimal or no supervision.
• Desire to participate as part of a team. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.
Source : The Abbey Resort