Import Logistics Coordinator - AHF LLC dba AHF Products

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

• Receive shipping documents from overseas factories and confirm accurate item, purchase order information; Ensure import documentation is submitted to customs brokers for ocean and air shipments
• Check status of shipments and ensure customs and freight is cleared. Track shipments for delivery to warehouse
• Calculate final landed costs including all FOB, freight, and duties using excel spreadsheets.
• Assists in Ocean Import shipping and transportation processes
• Familiar with import customs laws into the US, and be able to understand and obtain POA for correct entity to expedite clearance and delivery.
• Select routing solutions for customer’s needs and be able to determine best routing options to international destinations based on service level
• Track and monitor all scheduled shipments, including calling or emailing customers with POD’s
• Advise customers of delays on their shipment; including flight delays, flight cancellations, missed connections, etc.
• Provide quotes for transportation charges to customers on request
• Escalate service issues to management
• Must be familiar with INCO Terms and understand the impact it has on financial responsibilities
• Able to read dimensions provided, and calculate chargeable weight for domestic and international shipments
• Responsible for submitting reports as required
• Develop and provide excellent customer service to internal and external customers; advise of shipment details.

• Complete documentation for receipt of shipments, or review documentation to correctly process shipments.
• Process documents through the appropriate system in a timely manner to ensure compliance with established deadlines.
• Secure necessary documentation when incomplete information is provided; may involve more limited or first reviews.
• Trace key transaction information (HBL, commercial invoice, and other required documents) to determine if available. Index and create tracking files to initiate clearance process, once documents are received.
• Follow-up with carriers, manage pre-alerts daily, and maintain record of all communications in files.
• Assist in coordination and communication of release to carrier, internal or external customer.

• Performs other duties as assigned;

KNOWLEDGE, SKILLS, & ABILITIES:

• Quick learner with the ability to handle multiple tasks simultaneously, maintain focus, and adapt to a variety of challenges
• Must be self-motivated and able to prioritize

• Must possess strong organizational skills, ability to multi-task and must be very detail oriented

QUALIFICATIONS:

• Able to multitask in a fast-paced work environment
• Strong Problem-solving skills
• Strong verbal and written communication skills
• Proficient computer skills (Microsoft Office applications experience)
• 2-3 years’ experience in Logistics preferred

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Talk, hear, read, write, and comprehend English
• Sit for extended periods in office environment.

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Think analytically
• Make decisions
• Develop options and implement solutions
• Work with a team
• Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
• Attention to detail
• Communicate effectively
• Multitask in a fast-paced environment
• Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.