Implementation Manager - LetsGetChecked
New York City, NY
About the Job
LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and New York, LetsGetChecked empowers people to take control of their health and live longer, happier lives.
Implementation Manager
The Implementation Manager plays a strategic role within the Implementation Team, overseeing the successful implementation and deployment of LetsGetChecked solutions for clients across multiple verticals including employer and health plan clients. Reporting directly to the Vice President of Client Operations, this position is responsible for driving speed to revenue, fostering positive relationships both internally and externally, and ensuring the timely and effective delivery of implementation projects.
Responsibilities
- Lead the end-to-end implementation process for LGC clients across multiple verticals ensuring successful project execution and client satisfaction.
- Develop and maintain project plans, timelines, and dependencies, ensuring alignment with client objectives and LetsGetChecked capabilities.
- Serve as the primary point of contact for clients throughout the implementation lifecycle, building strong relationships and ensuring clear communication.
- Collaborate with cross-functional teams, including Sales, Product, and Operations, to gather requirements, define project plans, and deliver on client commitments.
- Manage internal and external stakeholders, ensuring alignment on project goals, timelines, and deliverables.
What we're looking for...
- Bachelor's degree in Business Administration, Healthcare Administration, or related field
- 5+ years of experience in a client-facing role, with a focus on implementation, project management, or healthcare operations.
- Proven track record of successfully leading complex implementation projects from initiation to completion.
- Strong understanding of healthcare industry dynamics, including employer benefits, health plans, and regulatory requirements.
- Excellent communication, negotiation, and interpersonal skills, with the ability to build rapport and influence stakeholders at all levels
- Exceptional project management capabilities, including proficiency in project planning, risk management, and resource allocation.
- Strategic mindset with the ability to identify opportunities for process improvement and drive operational excellence.
- PMP certification or equivalent project management credentials preferred
Benefits:
Alongside a base salary of $100,000 - $120,000 we offer a range of benefits including:
- Health insurance and an Employee Assistance Programme
- 401k
- Annual Compensation Reviews
- After 90 days you will be eligible to avail of Flexible PTO where you are not restricted to a specific number of PTO days/annual leave
- Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
- A referral bonus programme to reward you for helping us hire the best talent
- Internal Opportunities and Careers Clinics to help you progress your career within the company.
- Maternity, Paternity, Parental and Wedding leave.
Why LetsGetChecked?
Together we have a common goal to help people live longer, happier lives.
We want our employees to be healthy, travel often, and have the financial resources and support they need to live a fulfilling life, both inside and outside of work. We encourage our employees to build their careers at LetsGetChecked. We run regular career training clinics, interview assistance, and encourage employees to apply for internal opportunities. We support Learning & Development through our partner Udemy.
Diversity, Equity & Inclusion:
As we continue to grow, LetsGetChecked is fully committed to creating an inclusive environment where diverse backgrounds, perspectives and experiences are valued, where each and every one of our people feels that they belong and are empowered to do the best work of their career.
To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/