Implementation Engineer - Latitude, Inc.

Implementation Engineer

As an implementation engineer, your duties are to assist the project manager to deploy network, hardware, and software solutions for a company or institution. You participate in all phases of the design, test, and implementation process, helping to modify the project scope, identify and troubleshoot problems with implementation or efficiency, perform data analysis to assess what types of modifications need to occur, and determine how well the new implementations are working after the project is complete. Your responsibilities are also to train end users on how to use new systems.

Responsibilities

• Implement and install solutions on the customer's test and production environments.
• Work onsite and offsite to troubleshoot and diagnose customer reported issues on the different levels of solutions (i.e. Database, Application, Network, Communication, and Integration Interfaces Levels).
• Troubleshoot the integrated solution as necessary, which includes addressing hardware and configuration issues, and identifying software/OS issues and reporting bugs to QA
• Capable to perform duties of an Audio-Visual Technician

Specific Skills/Certifications and Experience:

• Minimum 5 years’ experience installing, troubleshooting, and maintaining complex TCP/IP network security, routing, and physical network topologies
• Strong hardware and software troubleshooting skills with Dell and other server and client systems
• Performing administrator function in a Windows environment
• Performing installs and troubleshooting of Windows software, network and operating system components
• Proven communication skills relative to the application of technical products and business issuePreferred Certifications:
  • InfoComm CTS
  • CompTIA Security
• Top Secret and/or TS/SCI preferred or the ability to gain required clearance
• Travel up to 85% of the time
• Other tasks assigned by Management from time to time
• Must be handy with tools.
• Must be able to lift at least 50lbs.
• US Citizenship required
• Must possess a valid US Driver's License

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