Imaging Services Supervisor - Baystate Health
Springfield, MA
About the Job
THE ADVANTAGES OF WORKING WITH BAYSTATE!
+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance
+ Generous PTO – up to 25 days in the first year, with scheduled earned increases
+ Continuing education support and reimbursement
+ First Time Home Buyers Financial Packages
+ Farm Share Memberships
+ 403b retirement company match & annual company contribution increase based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Summary:
Under the direction of the Manager, and according to established policies and procedures, supervises and coordinates the daily operations in all of the Imaging Service areas. Is the liaison between the Manager and the staff. Schedules all work assignments according to needs. Assist and/or conduct disciplinary actions as needed with employees. Assist with the evaluation and development for purchases of capital equipment and related items.
The Supervisor shall interact with staff, leadership, patients, families, providers and members of the community professionally and in accordance with the Operating Principles of Baystate Health.
Under the supervision of the Radiologist and according to established policies and procedures, operates equipment as required, to obtain diagnostic images according to Radiologist specifications; will assist the Radiologist in a wide range of sterile procedures.
Responsible for the care and treatment of all age ranges of patients, which may use Imaging Services, to include pediatric, adolescent, adult and geriatric.
The Supervisor will contribute to preparedness for Joint Commission and DPH surveys, and ACR accreditation. In collaboration with the Manager and Radiologists the Supervisor develops and maintains policies and procedures for the clinical areas of the department.
Job Responsibilities:
1) Directs and supervises Imaging Technologists and ancillary staff involved in the care and performance of Imaging examinations, including exam performance and using RadNet and CIS to clarify orders, ensuring correct exams are performed following approved exam protocols.
2) Responsible for development and maintenance of staffing schedules for: Radiology, Nuclear Medicine, Ultrasound, CT Scan, and Mammography. This includes approval of time-off requests and coverage for unplanned events. Responsible for 24 hour call shared with Manager to respond to issues and concerns regarding patient care and department services. Reviews daily schedule & plans work flow to ensure efficient and timely completion while maintaining good continuity of patient care. Adjusts staffing to flex with daily volumes and productivity.
3) Responsible for collaboration with the Clinical Engineering staff for maintenance and repair of all Imaging equipment. Responsible for communicating significant problems to Manager and Medical Staff as needed.
4) Performs all functions related to Kronos timekeeping/payroll including: scheduling, variances, transfers and approval.
5) Integrity: works with respectful, credible, and professional demeanor. Demonstrates trust-worthy behaviors, i.e. follow through on commitments, maintains confidentiality and appropriate boundaries, displays ethical behavior and decision making.
6) Review & adjustment of all OPPS, Coding weekly reports, assist in revenue and expense monthly.
7) Oversees orientation and training of new staff to include annual competencies. Contributes to development and implementation of in-service education programs for all staff.
8) Superuser for Radiology Information System and PAC's system.
9) Makes effective recommendations on employee hiring, transfer, promotion, termination, and disciplinary actions. Contributes to the Performance Evaluation process.
10) Assumes responsibility for Department in absence of manager as needed in accordance with departmental procedures.
11) Maintains safe work environment, observes all health and safety requirements and prepares and responds to accidents and unusual occurrences, reporting to the Imaging Services Manager.
12) Demonstrates knowledge of development stages for all age groups and applies developmental theories and concepts when communicating, planning and implementing care for patients.
13) Reviews authorization and other companion paperwork to verify type of examination to be performed, to be alert for contra-indicators and suspected pathologies. Ensures proper imaging/treatment procedures by checking with nursing personnel, physicians and/or radiologists whenever questionable exams are ordered.
14) Explains nature of procedure completely and in laymen's terms, in order to allay apprehension and elicit cooperation. Validates that patient understands procedure by questioning or other means.
15) Correctly identifies each image, including date verification, name RT and LT markers, and other pertinent exam information.
16) Adheres to all Confidentiality and HIPAA policies.
17) Selects appropriate technical parameters according to knowledge of standard settings to produce x-ray exams of diagnostic quality. Maintains radiation safety to patient, staff, and self according to departmental procedures. Calculates and administers correct dosage of contrast materials for appropriate exams in order to produce desired imaging results.
Minimum Qualification:
Associate degree – Radiologic Technology
American Heart Association – BLS
ARRT
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Associate of Arts: Radiologic Technology (Required)
Certifications:
Basic Life Support - American Heart Association, Radiography - American Registry of Radiologic Technologist
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Ab out Baystate Health
Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
+ Baystate Medical Center in Springfield
+ Baystate Children’s Hospital (located at Baystate Medical Center)
+ Baystate Franklin Medical Center in Greenfield
+ Baystate Wing Hospital in Palmer
+ Baystate Noble Hospital in Westfield
+ Excellent Compensation High-quality, low-cost medical, dental and vision insurance
+ Generous PTO – up to 25 days in the first year, with scheduled earned increases
+ Continuing education support and reimbursement
+ First Time Home Buyers Financial Packages
+ Farm Share Memberships
+ 403b retirement company match & annual company contribution increase based on years of service
+ Free money coach advice from a certified professional
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
+ Pet, home, auto and personal insurance
+ Life insurance
+ Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
+ Wellbeing programs that include but are not limited to mental, physical, and financial health
Baystate Health, western Massachusetts’ only academic center and tertiary care provider has a long and proud tradition of continuous learning and improvement. We educate and train hundreds of healthcare workers every year and advance knowledge about new approaches to care. At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. We are committed to increasing diverse representation across our organization. Together our inspired and compassionate teams manage the whole health needs of all communities in need.
We strive to be the place where we can help you build the career you deserve – apply today – YOU belong at Baystate!
OUR COMPENSATION PHILOSOPHY
We offer competitive total compensation that includes pay, benefits, and other recognition programs for our employees. The base pay range shown above considers the wide range of factors that are considered in making compensation decisions including knowledge/skills; relevant experience and training; education/certifications/licensure; and other business and organizational factors. This base pay range does not include our comprehensive benefits package and any incentive payments that may be applicable to this role.
Summary:
Under the direction of the Manager, and according to established policies and procedures, supervises and coordinates the daily operations in all of the Imaging Service areas. Is the liaison between the Manager and the staff. Schedules all work assignments according to needs. Assist and/or conduct disciplinary actions as needed with employees. Assist with the evaluation and development for purchases of capital equipment and related items.
The Supervisor shall interact with staff, leadership, patients, families, providers and members of the community professionally and in accordance with the Operating Principles of Baystate Health.
Under the supervision of the Radiologist and according to established policies and procedures, operates equipment as required, to obtain diagnostic images according to Radiologist specifications; will assist the Radiologist in a wide range of sterile procedures.
Responsible for the care and treatment of all age ranges of patients, which may use Imaging Services, to include pediatric, adolescent, adult and geriatric.
The Supervisor will contribute to preparedness for Joint Commission and DPH surveys, and ACR accreditation. In collaboration with the Manager and Radiologists the Supervisor develops and maintains policies and procedures for the clinical areas of the department.
Job Responsibilities:
1) Directs and supervises Imaging Technologists and ancillary staff involved in the care and performance of Imaging examinations, including exam performance and using RadNet and CIS to clarify orders, ensuring correct exams are performed following approved exam protocols.
2) Responsible for development and maintenance of staffing schedules for: Radiology, Nuclear Medicine, Ultrasound, CT Scan, and Mammography. This includes approval of time-off requests and coverage for unplanned events. Responsible for 24 hour call shared with Manager to respond to issues and concerns regarding patient care and department services. Reviews daily schedule & plans work flow to ensure efficient and timely completion while maintaining good continuity of patient care. Adjusts staffing to flex with daily volumes and productivity.
3) Responsible for collaboration with the Clinical Engineering staff for maintenance and repair of all Imaging equipment. Responsible for communicating significant problems to Manager and Medical Staff as needed.
4) Performs all functions related to Kronos timekeeping/payroll including: scheduling, variances, transfers and approval.
5) Integrity: works with respectful, credible, and professional demeanor. Demonstrates trust-worthy behaviors, i.e. follow through on commitments, maintains confidentiality and appropriate boundaries, displays ethical behavior and decision making.
6) Review & adjustment of all OPPS, Coding weekly reports, assist in revenue and expense monthly.
7) Oversees orientation and training of new staff to include annual competencies. Contributes to development and implementation of in-service education programs for all staff.
8) Superuser for Radiology Information System and PAC's system.
9) Makes effective recommendations on employee hiring, transfer, promotion, termination, and disciplinary actions. Contributes to the Performance Evaluation process.
10) Assumes responsibility for Department in absence of manager as needed in accordance with departmental procedures.
11) Maintains safe work environment, observes all health and safety requirements and prepares and responds to accidents and unusual occurrences, reporting to the Imaging Services Manager.
12) Demonstrates knowledge of development stages for all age groups and applies developmental theories and concepts when communicating, planning and implementing care for patients.
13) Reviews authorization and other companion paperwork to verify type of examination to be performed, to be alert for contra-indicators and suspected pathologies. Ensures proper imaging/treatment procedures by checking with nursing personnel, physicians and/or radiologists whenever questionable exams are ordered.
14) Explains nature of procedure completely and in laymen's terms, in order to allay apprehension and elicit cooperation. Validates that patient understands procedure by questioning or other means.
15) Correctly identifies each image, including date verification, name RT and LT markers, and other pertinent exam information.
16) Adheres to all Confidentiality and HIPAA policies.
17) Selects appropriate technical parameters according to knowledge of standard settings to produce x-ray exams of diagnostic quality. Maintains radiation safety to patient, staff, and self according to departmental procedures. Calculates and administers correct dosage of contrast materials for appropriate exams in order to produce desired imaging results.
Minimum Qualification:
Associate degree – Radiologic Technology
American Heart Association – BLS
ARRT
You Belong At Baystate
At Baystate Health we know that treating one another with dignity and equity is what elevates respect for our patients and staff. It makes us not just an organization, but also a community where you belong. It is how we advance the care and enhance the lives of all people.
DIVERSE TEAMS. DIVERSE PATIENTS. DIVERSE LOCATIONS.
Education:
Associate of Arts: Radiologic Technology (Required)
Certifications:
Basic Life Support - American Heart Association, Radiography - American Registry of Radiologic Technologist
Equal Employment Opportunity Employer
Baystate Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, ancestry, age, genetic information, disability, or protected veteran status.
Ab out Baystate Health
Baystate Health (BH) is one of New England’s leading and largest integrated health care organizations, serving a population of nearly one million people throughout western New England. With roots dating back to the founding of Springfield City Hospital in 1873, Baystate Health has been providing high-quality and compassionate health care in western Massachusetts for more than 145 years. With more than 12,000 employees, a medical staff of nearly 3,100 physicians, and a net patient service revenue of more than $1.4 billion, the ever-growing health system includes five Massachusetts hospitals and the Baystate Mary Lane Outpatient Center in Ware:
+ Baystate Medical Center in Springfield
+ Baystate Children’s Hospital (located at Baystate Medical Center)
+ Baystate Franklin Medical Center in Greenfield
+ Baystate Wing Hospital in Palmer
+ Baystate Noble Hospital in Westfield
Source : Baystate Health