IMAGING SERVICES ENGINEER II - University of Maryland Medical System

The University of Maryland Medical System (UMMS) is an academic private health system, focused on delivering compassionate, high quality care and putting discovery and innovation into practice at the bedside. Partnering with the University of Maryland School of Medicine, University of Maryland School of Nursing and University of Maryland, Baltimore who educate the state's future health care professionals, UMMS is an integrated network of care, delivering 25 percent of all hospital care in urban, suburban and rural communities across the state of Maryland. UMMS puts academic medicine within reach through primary and specialty care delivered at 11 hospitals, including the flagship University of Maryland Medical Center, the System's anchor institution in downtown Baltimore, as well as through a network of University of Maryland Urgent Care centers and more than 150 other locations in 13 counties. For more information, visit www.umms.org.

General Summary

Under limited supervision, works independently on a regular basis, performing assigned maintenance, installation, repairs, adjustments, and calibrations of imaging equipment in assigned geography. Performs administrative functions as assigned by the Imaging Supervisor, or Imaging Services Manager. Adheres to instructions and corporate policies, and demonstrates professionalism with integrity in all interactions with customers and staff.

Principal Responsibilities and Tasks
 

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification.  These are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

1. People
   1. Works closely with management and technical staff.
   2. Provides technical support (via telephone or on-site) to other engineers.
   3. Provides alternate solutions and seeks concurrence from management prior to implementation.
   4. Provides technical training to other Imaging Services Engineers as appropriate.
   5. Works with sales and service representatives of imaging equipment.
2. Service
   1. Services imaging equipment in assigned geography, to include at least one of following equipment modalities: [Computed Tomography (CT), Magnetic Resonance Imaging (MRI), Fixed Angiographic / Fluoroscopic Units (Cath / IR labs)] or 4 or more of the following equipment modalities: [ultrasounds, contrast injectors, mobile radiographic/fluoroscopic units (c-arms), portable x-rays, fixed rad or R&F rooms, mammography, bone densitometry, dental x-rays units].  
   2. Performs assigned planned maintenance, installation, repairs, adjustments, calibrations and safety testing on a broad range of imaging equipment.
   3. Performs incoming inspections, equipment quality control, testing, calibration and image evaluation of equipment according to manufactures specifications and other established guidelines.
   4. Services networked equipment, such as DICOM and PACS, and troubleshoots the root cause of problems.
   5. Provides strong verbal/written communications consistent with assigned tasks.
   6. Performs inspections, quality control and image evaluations.
3. Operation Quality
   1. Makes decisions based on clear instructions and operational rules and procedures.
   2. Shows initiative, follows established procedures, and works in a safe manner.
   3. Assists in decisions related to more complex issues.
   4. Monitors and maintains quality control of services provided by outside vendors.
   5. Adheres to performance metrics of PM completion, call closure, parts returns,  work order completion time and others as assigned.
4. Growth and Financial
   1. Maintains timely, accurate and thorough documentation required by management, as outlined in current policies and procedures.
   2. Demonstrates initiative and concern for planning, time utilization and cost containment.
5. Travel
   1. Requires up to 80% travel

Education and Experience

1. Associate’s degree in electronic technology, engineering, or a related field required.
2. Minimum of 6 year’s experience in the repair and maintenance of medical equipment in a clinical setting, as well as 3 years’ experience in the repair and maintenance of imaging equipment required.
3. Proficient in all skills required for an ISE I.  
4. AAMI CBET / CRES or ACCE CCE certifications are preferred.
5. Must have working knowledge of the following pieces of equipment: General Office Equipment, VOM Meters, Radiation Meters, Hand Tools, Oscilloscopes, Safety Analyzers, Imaging Phantoms, Power Tools, HV Probes, HV Bleeders, Test Fixtures, and Attenuation Devices.
6. Strong knowledge of radiation physics, digital technology, and mechanics.
7. General knowledge of networked equipment.
8. Strong knowledge of laws and regulations pertaining to imaging equipment, radiation safety and protection practices.
9. Broad knowledge of imaging performance based on regulations, manufacturing practices and institutional requirements.

Knowledge, Skills and Abilities

1. Highly effective verbal, written and interpersonal communication skills to communicate effectively with all levels hospital staff, patients, visitors, and vendors.
2. Knowledge of applicable trade areas and ability to understand and communicate technical terminology applicable to healthcare technology management.
3. Computer skills including but not limited to Microsoft Office programs.
4. .
5. High level of maturity, self-development, and integrity.
6. Ability to combine pieces of troubleshooting information to form general rules or conclusions.

All your information will be kept confidential according to EEO guidelines.

Compensation:
Pay Range: $33.3-$39
Other Compensation (if applicable):
Review the 2024-2025 UMMS Benefits Guide