Identity Platform (IDP) Support Engineer - Cisco Systems, Inc.

Who We Are

Today’s demanding business environment is more than that – it’s a period of disruption between the pandemic, global business change, and internal process complexity. For us to focus on simplicity and the best customer experience, we need extraordinary talent and the right abilities to be successful. This is now a mantra for our Cisco leadership team and for us.

Enterprise IT Security team is changing the way we run Cisco’s operations by improving the power of technology, the best of business processes. Together, we will Reinvent the Cisco experience. We are partners with CISO organization on vision, strategy and execution that continues to improve our security posture and reduce agreed risk. Please join us and make this journey together!

Who You Are

If you are a top-tier IDP (Identity Platform) professional looking to contribute your expertise in an exciting and rewarding environment, we encourage you to apply. Join our team and be at the forefront of securing Cisco’s digital assets.

Who You'll Work With

The Enterprise IT Security organization is passionate about technology not just to be innovative, but we transform innovation into value for Cisco. We are responsible for delivering best-in-class capabilities that enable Cisco employees, Customers and Partners to transform their experience. Our customers are not just industry leaders but are redefining the world through the empowerment of technology - with Cisco by their side.

On a daily & weekly basis you will interact with key business partners in various multi-functional teams like Security and Trust Office, Infrastructure, Legal, Business Operations, and Customer/Partner Experience teams. You will work with the Business and Technical Architecture Groups, Product Owners, Development Team leads, Multi-functional teams.

What You'll Do

Cisco’s IT Security organization is seeking a highly skilled and expert Identity and Access Management (IAM) Support Engineer to join our diverse team.

The role involves designing, developing, and fixing Identity Provider (IDP) solutions tailored for our internal clients, which includes providing comprehensive technical documentation, recommendations, specifications, business cases, requirements, and test cases. The individual will be responsible for configuring Single-Sign-On (SSO) authentication and API security management using leading Identity and Access Management (IAM) providers and must possess experience with federation services such as SAML, OAUTH, and OIDC. The candidate should have operational support knowledge and experience with top IDP platforms and display strong proficiency in analyzing logs, pinpointing authentication and authorization issues, and devising effective solutions. A key goal is to eliminate redundant capabilities, simplify processes, and uphold enterprise standards and industry best practices. The individual should be knowledgeable and experienced in enabling, migrating to, and/or overseeing an enterprise IDP platform based on best practices. Integration of IDP capabilities with Software as a Service (SaaS) and Platform as a Service (PaaS) cloud platforms is also a critical function. Candidates are expected to be adept in automating IDP processes through out-of-the-box capabilities, Robotic Process Automation (RPA), or the development of custom connectors/APIs. Additionally, a thorough understanding of Least Privileged Access Modeling, Role-Based Access Control, Separation of Duty, Agile methodologies and tools, and familiarity with COBIT and ITIL frameworks are essential for the role.

Basic Qualifications:

• 5+ years of Information Security experience, with a significant focus on Single Sign On, Multifactor Authentication and Identity Provider platforms with a bachelor’s degree in related technical/business areas or equivalent work experience or 3+ years of experience with a master’s degree in related field
• Experience in configuring Single-Sign-On and multi-factor authentication and API security management
• Understanding of Identity Management Infrastructure, LDAP, and Active Directory

Preferred Qualifications:

• Experience with federation services such as SAML, OAUTH, and OIDC
• IDP capabilities with Software as a Service (SaaS) and Platform as a Service (PaaS) cloud platforms experience 

Why Cisco?

#WeAreCisco. We are all unique, but collectively we bring our talents to work as a team, to develop innovative technology and power a more inclusive, digital future for everyone. How do we do it? Well, for starters - with people like you! Nearly every internet connection around the world touches Cisco. We’re the Internet’s optimists. Our technology makes sure the data traveling at light speed across connections does so securely, yet it’s not what we make but what we make happen which marks us out. We’re helping those who work in the health service to connect with patients and each other; schools, colleges, and universities to teach in even the most challenging of times. We’re helping businesses of all shapes and sizes to connect with their employees and customers in new ways, providing people with access to the digital skills they need and connecting the most remote parts of the world - whether through 5G, or otherwise. We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another - from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that). We know that powering an inclusive future starts with us. Because without diversity and a dedication to equality, there is no moving forward. Our 30 Inclusive Communities, that bring people together around commonalities or passions, are leading the way. Together we’re committed to learning, listening, caring for our communities, whilst supporting the most vulnerable with a collective effort to make this world a better place either with technology, or through our actions. So, you have colorful hair? Don’t care. Tattoos? Show off your ink. Like polka dots? That’s cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us! #WeAreCisco