Identity & Directory Management Services Senior Engineer- Okta - REMOTE - Sierra Solutions Group
Vienna, VA 22182
About the Job
Job Summary
We are looking for an Identity & Directory Management Services Senior Engineer- Okta for our technology client. The role will support the design, administration, management, execution & maintenance of Identity & Directory Management Services (IDMS) and Identity, Credential, and Access Management (ICAM) solutions to meet the needs of the enterprise users & the enterprise architecture. These services, systems, and capabilities include, but not limited to, directory services management, ICAM, privileged account management, Single Sign-On (SSO), Active Directory (AD) Domain Name System (DNS) services, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA), auditing and log management, Continuous Diagnostics and Mitigation/Dynamic and Evolving Federal Enterprise Network Defense (CDM/DEFEND), and the management of appliances. IT currently leverages Microsoft (MS) AD as the authoritative account management system.
Primary Responsibilities
Education and Experience
We are looking for an Identity & Directory Management Services Senior Engineer- Okta for our technology client. The role will support the design, administration, management, execution & maintenance of Identity & Directory Management Services (IDMS) and Identity, Credential, and Access Management (ICAM) solutions to meet the needs of the enterprise users & the enterprise architecture. These services, systems, and capabilities include, but not limited to, directory services management, ICAM, privileged account management, Single Sign-On (SSO), Active Directory (AD) Domain Name System (DNS) services, Public Key Infrastructure (PKI), Multi-Factor Authentication (MFA), auditing and log management, Continuous Diagnostics and Mitigation/Dynamic and Evolving Federal Enterprise Network Defense (CDM/DEFEND), and the management of appliances. IT currently leverages Microsoft (MS) AD as the authoritative account management system.
Primary Responsibilities
- Extensive experience with Okta includes installation, configuration and migrations.
- Migrate applications using JBOSS, .NET, PHP, Java and Apache to Okta.
- Troubleshoot advanced problems within the Okta IdP by using tools such as SAML tracer, Fiddler and other similar tools.
- Integrate applications with SAML, OpenID Connect, RADIUS and Oauth.
- Integrate applications with Multi Factor Authentication.
- Integrate applications with Password less Authentication.
- Provide advanced support for IAM/SSO/MFA by troubleshooting a variety of difficult software problems, implementing bug fixes, and performing root cause analysis using agile methodologies.
- Strong communication skills with customers over phone, email, or ticketing system.
- Implement technical capabilities including IAM solutions and application integrations, to enhance enterprise security risk posture.
- Manage, administer, and support the IT MFA environment.
- Manage, administer, and support ICAM systems and related support activities.
- Utilize automation and role-based management to ensure availability of access and continuity of services.
- Providing on-call rotation support on a routine basis.
- Identifying process improvement opportunities for review and subsequent implementation.
- Providing positive customer service interactions for all levels of the organization up to and include senior executive staff.
- Continuously review and assess the IT ICAM environment and provide recommendations for how to manage and administer the environment more efficiently.
- Ensure that all Group Policy Management (GPM) changes are controlled and documented.
- Other operational support duties as assigned.
- Provide Proof of Concepts and Pilots for Advancing Zero Trust and final implementation to transfer Zero Trust integration to infrastructure engineering support.
- Developing new technologies to support existing applications or creating new applications using new technologies
- Participating in meetings with executives to discuss technical issues and propose solutions
- Collaborating with other members of the engineering team to design new features or improve existing ones
- Escalate issues to vendor and third-party entities, as necessary and directed by the Government
Education and Experience
- Public Trust Clearance or ability to obtain.
- ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
- Possesses and applies a comprehensive knowledge across key tasks and high impact assignments.
- Plans and leads major technology assignments.
- Functions as a technical expert across multiple project assignments.
- Design and develop solutions to complex applications problems, system administration issues, or network concerns.
- Perform systems management and integration functions
- Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
- Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
- Maintain standard working hours and be available for meetings, and other collaborative efforts during working hours.
- Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.
- Bachelor of Science Degree (or equivalent) and 10 years of experience.
- 4+ year experience working with IDMS systems.
- Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.
- Public Trust Clearance
- ITILv4 Foundation Training and ITILv4 Foundation Certification, may be obtained within 120 days after hire.
- 7+ year experience with IDMS systems.
- Familiarity working with JBOSS, .NET, PHP, Java and Apache.
- Previous experience migrating systems to Okta with a focus on the applications.
- Minimum of 3 years engineering and supporting Okta solutions.
- Subject matter expertise engineering and supporting Okta.
- Evaluates performance results and recommends major changes affecting short-term project growth and success.
- Functions as a technical expert across multiple project assignments.
- Design and develop solutions to complex applications problems, system administration issues, or network concerns.
- Perform systems management and integration functions
- Proven ability to work independently in a full and/or partial remote environment with limited supervision and may supervise/lead others.
- Possess the ability to communicate in both oral and written forms, demonstrating an ability to communicate effectively with all levels of staff as well as clients.
- Maintain standard working hours and be available for meetings, and other collaborative efforts during Eastern Standard TIme working hours.
- Demonstrated ability to apply comprehensive knowledge across key tasks and high impact assignments with the ability to use practical experience and training to determine how to accomplish tasks.
- 10 years of experience and bachelor's degree or equivalent.
- Preference Masters degree in a computer science related field.
- 3+ direct years of experience engineering and providing operations support for Okta SSO solutions.
- Hands-on experience migrating applications to implement Okta.
- Experience as a remote worker demonstrating time management and self discipline with cultural change management and Agile mindset.
Source : Sierra Solutions Group