Identity and Access Management Administrator - Patelco Credit Union

About Patelco Credit Union:

Patelco Credit Union is a not-for-profit credit union with a purpose to build financial health and wellbeing for our members. Since 1936, Patelco has grown from $500 in assets to over $9 billion in assets and is the 7th largest credit union in California with branches throughout Northern California.

 

We are here for our members throughout all their stages of life. Meeting them with the products and services to help them plan purposefully for their futures and to secure our life-long partnership as their trusted financial advocate. As one team, we are all committed to delivering service, empowering financial literacy, creating products, and providing new technology for our members.

 

We believe that work should be rewarding, challenging, and enjoyable. We’re dedicated to creating a positive and supportive culture where our team members can thrive. If you’re looking to use your skills and knowledge to make a difference in our members’ lives, Patelco could be the perfect fit for you.

Overview:

The Identity Access Management (IAM) Administrator will be responsible for ensuring the security and integrity of Patelco’s information systems which involves managing user access, defining and enforcing access policies, and monitoring compliance with security standards. The IAM Administrator will collaborate with cross-functional teams to implement and maintain effective identity and access management solutions that safeguard sensitive data and protect against unauthorized access. In addition, the IAM Administrator will be responsible for the solution design, configuration and maintenance of the IAM platform. They will be responsible for developing processes in the platform including access entitlements, profiles and roles as well as provisioning and deprovisioning access changes to the platform to ensure accurate, relevant access control.

Responsibilities:

• Plan and lead the IAM standard initiatives and protocols such as OAuth2.0, OIDC, SCIM, SAML and so on. Involve in the research areas such as role engineering and implement the standardized formats meeting cross-functional RBAC needs for the platform.
• Design and implement enterprise-wide IAM solutions across multi-domain cloud environments, focusing on zero-trust principles, privileged access management, and automated access governance.
• Responsible for ensuring that relevant Privileged Access Management (PAM) Controls are adequately enforced across platforms and applications to comply with IAM Standard.
  • Access Provisioning and De-provisioning including user access/term requests, approvals, and provisioning processes.
  • Ensure timely and accurate assignment of access rights based on job roles and responsibilities.
  • Maintain a comprehensive understanding of the organization's user identity lifecycle including enhance processes for identity creation, modification, and deletion.
  • Conduct periodic access reviews to ensure ongoing compliance with security policies.
• Access Governance and Compliance:
  • Partner with PAM Governance leads to ensure that Privileged Access Controls are appropriately measured, reported and governed.
  • Enforce compliance with industry standards, regulatory requirements, and organizational policies.
  • Generate and analyze access reports to identify and mitigate security vulnerabilities.
  • Engage senior management to provide factual, transparent, and timely reporting on existing and emerging PAM or information security risks.
  • Supports audit issues for closure and sustainability
• Incident Response and Troubleshooting:
  • Investigate and resolve access-related incidents, anomalies, or security breaches.
  • Provide support for access-related issues, working closely with IT support and helpdesk teams.
  • Implement corrective measures to prevent the recurrence of identified security issues.
• Technology Integration and Enhancement:
  • Evaluate, implement, and manage IAM tools and technologies to improve efficiency.
  • Apply industry PAM best practices, templates, and documentation while also proposing improvements based on practical knowledge.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Understand and comply with all applicable federal and state laws and banking regulations (including those related to OFAC and Bank Secrecy Act / Anti-Money Laundering compliance) and Patelco Credit Union's policies and procedures. 

Qualifications:

• Bachelor’s degree or equivalent work experience
• Minimum of 5-7 years of experience in information security, with a focus in Identity Access and Management (IGA, PAM, Authentication, Directory Services).
• 5+ years of IAM engineering and/or operational experience
• Strong understanding of directory services, authentication, and authorization protocols.
• Proficient in scripting languages (e.g., PowerShell, Python) for automation tasks.
• Experience with IAM solutions such as SailPoint, CyberArk, Thycotic, Netwrix, Okta, MS Entra ID, MS Active Directory.
• Strong knowledge of data governance principles, data quality frameworks, and compliance regulations (e.g., GDPR, CCPA, PCI-DSS).
• Experience with data governance technologies and tools, such as data catalogs, lineage tracking, and metadata management systems.
• Basic understanding of PAM and IAM concepts and knowledge of PCI DSS, HIPAA, GDPR regulations
• Experience with Atlassian Jira, or other security workflow/incident management tools and API integrations.
• Familiarity with network security, encryption, and data classification.
• Relevant certifications such as CISSP, CISM, or CompTIA Security+ are a plus.
• Practical cloud native experience - Azure
• This position is based out of the Dublin HQ Office.

Target Base Pay:

$118,658 - $126,211/year

Compensation at Patelco:

Please note that the salary information is a general guideline only. Patelco Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits.

We Offer:

Physical Health:

• Exceptional Medical, Dental, Vision, and Life Insurance benefits
• Onsite fitness center at HQ and rewards for completing wellness related activities 

Financial Health:

• Competitive compensation packages with bonus opportunity
• 401(k) with 3% Safe Harbor and 5% employer match
• Discounts on loan products
• Tuition reimbursement

Emotional Health:

• Employee Assistance Program (EAP)
• PTO for part-time and full-time positions
• Paid holidays

Personal Development:

• On-the-job training and skills development

• Internal transfer opportunities for career growth
• Volunteer work

Flexible work arrangements available for specific positions

 

Patelco Credit Union is an Equal Opportunity Employer including individuals with disabilities and protected veterans

 

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