IAM Delivery / Project Manager - eTeam Inc.

IAM Delivery / Project Manager Techno Functional

• Minimum 15 years of experience with the most recent 3-4 years in leadership position, managing a delivery team in end-end IT Infra Services Delivery and Operations
• Strong IAM Technology Landscape Understanding
• Focus on IAM project opportunities and transformation initiatives
• Budgeting and P/L management of business portfolio of US $50M
• Proposals, SOW s, Solutions, Contract review, documentation and negotiation experience
• Experience in managing global teams operating from multiple locations
• Strong People practice credentials in engagements and management of tech/delivery team sizes of 200 minimum.
• Employee retention, motivation and training
• Focus on grooming people to work on IAM Tools within select timelines
• Value add to customer-YOY by working closely with the Transformation
• Leadership experience for Governance, Dashboard based reporting and experience of:

1. Solutions Good understanding of IAM tools and architecture
2. Delivery excellence Automation, Continuous improvement, Value add initiatives and internal compliances, Contractual obligations, SLA parameters, ACSAT score
3. Operational Excellence - Build teams and manage People parameters like Utilization, Attrition; Hygiene and internal compliances
4. Financial parameters Track gross margin targets, track billing
5. Customer Management Establish relationship at multiple levels in customer organization
6. Collaboration - with Account management teams in managing governance; Qualify Business expansion opportunities and contract related efforts Experience Mandatory