I.T. Technician IV - Mohave County, AZ

Mohave County Information Technology Department is currently recruiting for the position of I.T. Technician IV located in Kingman, AZ.

Provides advanced level technical support functions for all standard and specialized software applications and automated business systems; identifies and resolves problems to minimize customer down time, and assure the on-going functionality and availability of County technology systems including receiving and routing calls through the main switchboard.  Includes the installation and configuration of hardware and software; troubleshoots PC and network hardware and software problems; serves as a consultant to network customers designing unique business solutions to systems with a diverse architecture; provides administrative support for a LAN/WAN network; coordinates the installation of all necessary cabling and equipment for the provision of data communication support to customers including network servers, networked PC’s and setup of Internet services; diagnoses and troubleshoots PC, server and network equipment problems; coordinates with vendors providing PC/network services.  This is the highest level of the IT Technician Series which requires an advanced level of experience and knowledge.

REPORTS TO

Work is performed under the direction or general supervision, depending upon assignment, of a higher level of authority.

SUPERVISION EXERCISED

As assigned, may exercise technical, functional, or direct supervision of subordinates.