Hybrid Manager CT, NM/MI & Therapy - Oregon Health & Science University

Department Overview:

OHSU is proud to be designated a Magnet hospital by the American Nurses Credentialing Center. Just 9 percent of U.S. healthcare organizations hold this designation. We pride ourselves in not only serving our community with the highest of accolades but also pushing a multifaceted mission that strives for excellence within the OHSU Culture.

 

OHSU is hiring! We offer a variety of benefits on top of joining a thriving organization:

• Medical, dental and vision coverage at low or no cost to employees
• Covered 100% for full-time employees and 88% for dependents
• Several retirement plans to choose from! – Oregon Public Service Retirement Plan and University Pension Plan, voluntary savings plans (403b, 401a and 457b)
• Up to 200 hours (equal to 25 full days) a year of paid time off 
• 96 hours of sick leave a year (prorated by FTE status)
• Commuter subsidies
• Tuition reimbursement 
• Access to group life insurance, disability insurance and other supplemental benefits
• Annual Raises
• Employee discounts to local and major businesses
• Growth/Development Opportunities

We want you, apply and work with us today! https://www.ohsu.edu/

 

Under the general direction of both the Senior and Assistant Director of Diagnostic Imaging, the Manager of Molecular Imaging, Therapy, and CT is responsible for the daily leadership and operations management for the Nuclear Medicine, PET & Theranostics Program, CT and all locations where these services are performed (SJH, CHH1, HRC, LBRB, KPV & OCB/CHO). While the range of duties and responsibilities is broad and varied, the position’s major responsibilities are overseeing all day-to-day operations, in coordination with CT Supervisor and other leadership teams, including the delivery of care, human resource management, capital and operational budgeting, equipment oversight, financial management and all PI activities.

 

Scope of management includes oversight and direct responsibility for a fleet of Nuclear Medicine Gamma and PET including 5 SPECT/CT cameras, 2 PET/CT, 1 PET/MRI, 6 dedicated CT scanners and 2 Portable CT units. This manager role has direct oversight of 50 FTE performing over 12,000 NM/PET exams and Theranostic procedures annually, ~77,000 CT exams annually generating $145M in combined Gross Revenues with an Operational Budget control of $15M for both departments.

 

The Manager is member of the Diagnostic Imaging Department’s senior management team, fostering a customer/patient focused perspective and ensuring a strong commitment to organizational service standards. The individual maintains collaborative multi-disciplinary relationships within and outside of the organization. Serves as an important member of the Department’s Senior Management team to starategically plan and resolve broad management/administrative issues such as planning for future programs and services, procedure coding and revenue capture, cost monitoring and control, patient scheduling, safety, patient experience, workflows, operational KPI’s regulatory compliance, and the overall timeliness and quality of services provided.

 

The CT/MIT Hybrid Manager consults, collaborates with, and helps develop other members of DI leadership to ensure the effective integration of strategic objectives, performance management, PI and technological performance. This hybrid manager role is active within their respective modality and demonstrated by active participation in national and/or regional committee and/or presenting at industry related meetings.

Function/Duties of Position:

Department Senior Management/Leadership Responsibility

• Develops planning that support both organization and department operational goals.
• Assesses the impact of change, and leads efforts to gain adoption across various stakeholder groups
• Mentors both colleagues and direct reports in the acquisition of knowledge, skills, abilities, and judgement
• Engages with staff and participates in department recognition activities and events.
• Translates clinical methodologies into specifications, documentation, and project plans.
• Responsible for knowledge and understanding of all represented employee contract agreements
• Communicates frequently with key stakeholders to understand business needs and status in meeting those needs.
• Develops and/or participates in adhoc committees as needed as part of strategy to improve department performance and employee engagement.
• Leads and participates department focused committees geared toward staff development, engagement and satisfaction.
• Develop strategic direction for both modalities for growth and development in alignment with strategic goals
• Demonstrates a high level of initiative in managing growth and expansion of services, maximizing resources, and partnering with leadership to accomplish goals
• Develop and execute project plans for key priorities identified within the department
• Provides exceptional customer service via refined interpersonal skills and development of key professional relationships.
• Leads by example and sets positive example for co-workers.
• Demonstrates support of OHSU, hospital and department policies, procedures and goals.
• Supports management decisions in a positive manner.
• Employs PI principals to promote staff involvement, customer service and departmental efficiency.
• Applies OPEx leadership tools and concepts.
• Creates an environment of respect and inclusion for all people and fosters partnerships to enhance OHSU’s mission of healing, teaching, research and community services.
• Provides regular communication/updates with the Executive Committee and Senior Management team related to key operations, support services functions and related projects.
• Active participator in industry related or modality/department specific committee or group. Inclusive of leading, facilitating or presenting through National meetings. Communicates new trends and tracks status of industry changes.
• Meet all regulatory requirements.

Management of Staff and Service

• Oversees and gives direction to the CT Supervisor on all supervisory related roles and responsibilities including (but not limited to) the following:
  
  • Staff scheduling, workflow oversight and enhancement, rounding, equipment issues/coordination, and meeting participation.
    
    • Conducting or co-facilitating staff meetings
    • Participate in department planning and operation meetings
    • Coordinating coverage for vacations, appointments, and any other outages during on duty and off duty hours;
    • Coordinate training of new staff technologists, maintain staff competency and coordinate the training necessary to keep technical staff current with the latest technological advances.
    • Ensure compliance with hospital and university regulatory and safety requirements
    • Identify training and educational needs of staff and determine appropriate resources to meet those needs.
    • This position will be responsible for practicing cost effective use of supplies and materials.
    • Prepares formal performance evaluations and GROW conversations, discuss performance results with employees.
• Responsible for performance improvement, patient experience and all regulatory requirements.
• Develop clinic relationships and engage team members. Evaluate, develop and improve service standards and related metrics to ensure patient and provider satisfaction.
• Responsible for recruitment and retention. Optimizes plans for onboarding and employee engagement.
• Develops teams and provides coaching to all staff to ensure optimal performance. Leads and conducts corrective action measures as necessary.
• Work in conjunction with Radiologist leaders, CT Supervisor and OHSU management and staff to develop materials used to educate, teach and develop the technological staff
• Ensures department services are expediently delivered through effective organization of staff and workflow.
• Resolves problems and communicates in a positive and effective manner with all staff, patients and visitors.

Staff Competency, Image Performance and Management

• Develops, creates, optimizes imaging protocols that result in quality images. Ensures exams are provided with accuracy, efficiency and timliness.
• Maintains level of technical knowledge and ability to provide scanning assistance in Nuclear Medicine, PET, Theranostics, and CT when necessary.
• Ensures imaging equipment and work areas are neat and clean to meet compliance with all related regulatory standards
• Demonstrates technical expertise to create and manage complex imaging protocols, and may include or delegate to technical staff.
• Demonstrates an understanding of specific normal anatomy and abnormal pathology to aid in the diagnosis of disease. Must be able to decide on the completeness and quality of the patient’s studies when working independently of a Radiologist.
• Demonstrates knowledge on patient positioning for all Molecular Imaging exams and procedures with a high regard for patient safety, care and comfort. Demonstrates understanding of appropriate Molecular Imaging/Therapy protocols for specific examinations.
• Demonstrates knowledge on patient positioning for CTexaminations with a high regard for patient safety, care and comfort. Demonstrates understanding of appropriate CT protocolfor specific examinations.
• Serves as CT Dose Committee Chair leading department safety and quality initiatives related to CT Imaging.
• Ensures all aspects of Imaging duties, including data entry into Epic Radiant are completed appropriately.
• Demonstrates competent knowledge and skills in the use of all Molecular Imaging/Therapy ancillary equipment. Stays current in regards to new Nuclear Medicine/Molecular Imaging technology, hardware and software upgrades.
• Demonstrates competent knowledge and skills in the use of all CTscanners and related ancillary equipment within the CT Department. Stays current in regards to new CT technology, hardware and software upgrades.
• Meets all Nuclear Medicine/Molecular Imaging and CT Technologist competencies.
• Ensures that staff inform patient and/or family of all needed information concerning the exam performed.
• Assists in the rotational training of Radiology students.
• Serves as main resource and collaborator providing technical support/resource as wel as other related duties for NM/MI and CT clinical research program and studies.
• Practices professional communications, appearance, conduct, punctuality, attendance and attitude that leads to physician, patient and co-worker respect and confidence.

Management of Budget, Billing and Supplies

• Prepare the capital and operating budgets (revenue and expense) for assigned areas of responsibility.
• Analyze monthly operating and financial statements for areas of responsibility. Note variances in operating expense or revenue production, and determine actions to resolve variances when variances fall outside of limits of budget tolerance.
• Responsible to meet budgetary targets including operating costs and revenue production.
• Monitor flow of OHSU component patient charges and intervene as necessary to ensure timely, accurate and comprehensive flow of patient billing information.
• Participate in the selection and initiate purchase of major and minor capital equipment items.
• Responsible for acquiring, managing and ensuring optimal usage of consumable supply inventories for areas assigned.
• Work to reduce inventories and reduce costs through standardization and selection of lowest cost supplies consistent with acceptable levels of quality.

Required Qualifications:

• Bachelor’s Degree or Equivalent years’ experience (3 years demonstrated progressive Imaging leadership)
• Graduate of an accredited Nuclear Medicine and/or CT Technology training program  
• Min 2 years supervisory experience
• Min 2 years of dedicated NucMed and CT technologist experience.
• Experience working in a Level I / II Trauma Center, or equivalent
• Demonstrate knowledge in the understanding of cross-sectional anatomy.
• Have the ability to make independent decisions regarding patient care and the completeness and appropriateness of exams ordered.
• Good judgment, decision-making skills, and good organization and communication skills.
• Have the ability to demostrate critial thinking and problem solving skills.
• Must be able to stand, lift, and move patients.
• Have a working knowledge of general NM/MI physics and principles.
• Familiarity with and be accountable to maintaining all regulatory requirements.
• ARRT, NM and/or NMTCB
  
• ARRT, CT
  
• PET Certification
  
• OBMI Licensure.
  
• CPR 
  

• Compliance with Code of Conduct, Respect in the workplace and Applicable policies, procedures and agreements related to position, department or OHSU as a whole

• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications:

• Certified Radiology Administrator (CRA)
• MR advanced certification

Additional Details:

Salary Range: $89,793.60 - $143,416.00 per year

• This position works in a busy environment with a lot of interruptions, multiple demands and people interactions. It requires being exposed to noise, radiation, magnetic field and human tissue/fluids.
• Ability to speak clearly, demonstrate patience and understanding of patients' needs. Must be able to deal with competing needs and priorities of patients and internal customers. Use of person computers, copiers, phones, and fax machine. Must have ability to stand, lift, and move patients.

All are welcome:Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at 503-494-5148 or aaeo@ohsu.edu.