HVAC SERVICE SUPPORT TECHNICIAN - Virtually Connected

Tips: Provide a summary of the role, what success in the position looks like, and how this role fits into the organization overall.

Responsibilities

Collaborate with the Service Manager and Field Service Technicians to streamline daily tasks.

Take ownership of document control, ensuring accurate and organized record-keeping.

Manage the filing of reports and documentation in a systematic and accessible manner.

Actively participate in mentorship opportunities, including traveling to job sites to gain practical experience (up to 25% of working time).

Contribute to the continuous improvement of processes and procedures within the support function.

Maintain a proactive and solution-oriented approach to problem-solving.

Qualifications

Previous experience in the HVAC industry

Previous experience in an Administrative or Support role is a plus

Microsoft Office

Mechanically Inclined

Attention to detail