HVAC Service Manager at GPAC
Westborough, MA
About the Job
Gpac in partnership with a leading mechanical company is seeking an HVAC Service Manager.
This is an exceptional opportunity to work with a very well-respected company on a variety of commercial projects with an unbelievable amount of potential for growth!!!!
What you will be doing as an Sr. HVAC Service Manager:
Great Salary/Pay
Full Benefits
Growth
Great Company Culture & More!!!
Responsibilities/Accountabilities
Responsibilities:
1. Leadership and Management of Business Operations
a. Manage the day-to-day operational management of Business Operations
b. In collaboration with the Director of Operations, develop and execute an annual Operational Plan that meets strategic and operational goals, and continuous improvement opportunities
c. Mentor staff and manage business functions including overseeing team’s commitment to:
i. Excellent client and customer standards
ii. Maintaining relevant industry and other standards
iii. Understanding needs and maximizing client and customer outcomes
d. Coordinate with and escalate to, the Director of Operations, strategic and operational issues and risks for the business operations in a timely manner
e. Provide monthly reports to the Director on business operations
2. Finance
a. Work collaboratively with the VP, Finance to ensure accounting procedures and financial risk management controls are monitored and reviewed in line with industry practice and recommend appropriate enhancements to the Director
b. Manage service provider contracts for Business Operations
c. Coordinate preparation of the capital and operation budget process and monitor activity throughout the year to ensure capital and operating expense are controlled according to the budgeted plan
d. Work with service team to control direct costs and help driver revenue with the sales team
3. Organizational Development
Job Description
Service Manager
a. Maintain alertness to developmental opportunities including:
i. opportunities to offer additional services to existing or potential clients
b. Support sales team with marketing initiatives and organizational development activities as required
c. Monitor and review system material management procedures to ensure compliance with standard operating procedures
4. Staff Supervision, Development & Mentoring
a. Provide or organize the provision of technical introduction for new staff regarding job completion, reporting, quality management and other related workflow processes
b. Delegate work appropriately to team members ensuring it is within appropriate levels of capability and capacity
c. Liaise with HR to coordinate training & development requirements for team
d. Conduct annual cooperative planning with all direct reports
5. Quality Management
a. Organize and direct quality work efforts through the use of effective planning, goal setting, KPI and Performance development, monitoring and performance reporting
b. Oversee and direct Coral’s maintenance program
Experience/Education/Training
- A minimum of 15 years’ experience in a senior operations role
- Extensive multi-leveled experience with best practices, policies, and procedures in the HVAC field to gain detailed understanding of all levels of operations and showing steady career progression
- A degree or college diploma in business, technical or management
- Red Seal HVAC Refrigetion Certifaction/License
- Gas B Ticket a Plus
If interested in this position, please email
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.