HVAC Service Manager - Atlantic Constructors, Inc.
Greensboro, NC
About the Job
At ACI we build our company and our culture not by counting people, but by making our people count!
Atlantic Constructors is seeking dynamic, motivated, career minded individuals to join our expanding team! Atlantic Constructors has been recognized as an industry leader in the Mid-Atlantic Region for over 50 years.
Benefits:
Atlantic Constructors is dedicated to providing its employees and their eligible family members with a wide range of benefits. From competitive benefits to on-site wellness programs, we provide resources to support you and your family's health, well-being and happiness. We have created a comprehensive benefits package that includes:
- Medical Insurance Plans
- Dental Insurance Plan
- Vision Insurance Plan
- 401(K) Retirement Plan with Generous Company Matching
- Health Savings Plan
Atlantic Constructors offers competitive benefits, for more information check out our comprehensive list on our website. ACIBuilds.com
SUMMARY:
HVAC Service Manager supervises staff who install, repair, and maintain commercial heating and air conditioning systems. Plans, forecasts, manage and deliver consistent long-term profitable growth. Develops and delivers estimates and proposals to the customer. Personally establishes and maintains long term customer relationships
- Manages employees and train staff to test electrical circuits, wire components, and electrical equipment; inspect and test different HVAC systems; comply with safety regulations; and ensure employees acquire necessary certifications
- Develop budgets, set company goals, interview prospective employees, and meet with other company managers to discuss different strategies
- Scheduling appointments and dispatching service technicians
- Strong mechanical and installation understanding of the tools and equipment that technicians use.
- Go on service calls as necessary
- Must they have good customer service and communication skills
- Practices performance management by setting clear goals, investing personal time in employee development, (i.e. weekly/monthly meetings, account reviews, opportunity reviews and regular observed calls) and performing on-time performance reviews with the customer
- Ensures adherence to Company policies, procedures, and strategic initiative
- Increases market penetration in local business by securing new customers and expanding the scope of the existing customer base.
- Develops strategies for execution consistent with Building Efficiency models and objectives. Understands the business environment of area markets including competition, purchasing and business trends
- Ensures compliance with state, local and Federal legal requirements and operates the local office with the highest business ethics
- Provides timely accurate and detailed information to all levels of the Service Team to ensure proper handling of all service calls, quotes, and projects
Minimum Experience and Qualifications:
Required:
- Five years of proven successful HVAC sales and service experience
- Practical experience in mechanical industry
- Proficient with MS Office
- Excellent communication skills
- HS diploma, GED or equivalent work experience
Supervisory Experience: Yes
Preferred:
- Experience with both commercial and industrial processes
- Prior military service plus