HVAC Service / Installer Lead - GreenSavers

*** $3,500 HIRING BONUS!!! ***

Are you passionate about leading a team to deliver exceptional HVAC installations? Do you thrive in a dynamic environment where no two days are the same? Are you adept at resolving challenges collaboratively and ensuring client satisfaction? If you have a deep understanding of HVAC systems and are committed to optimizing energy efficiency while ensuring utmost comfort for building occupants, you could be the perfect fit for our Lead HVAC Installer position! This role demands strong leadership skills, effective communication abilities, and a dedication to exceeding customer expectations. Proficiency in technology tools and a commitment to upholding industry standards are essential for success in this role. Join our team and help us elevate the standards of excellence in HVAC installations while fostering a culture of safety and professionalism.

GreenSavers is a contractor focused on home energy efficiency in Portland and Central Oregon. For multiple years in a row, the US EPA and DOE selected GreenSavers from 1,4500 contractors across the country as ENERGY STAR® Contractor of the Year. Our mission is to improve lives, inspire our team, and serve our communities by building in a better, more holistic way. In January 2018, we became the first dedicated home performance contractor in the country to join the B Corp community. B Corps are companies certified by the nonprofit B Lab to meet rigorous standards of social and environmental performance, accountability, and transparency. GreenSavers is committed to equity and inclusion. We value the breadth and depth of knowledge and perspective that is only possible when working within a diverse team. GreenSavers encourages all interested applicants to apply, regardless of education level and previous experience.

Company Core Values:

• Passionate about Building Performance
• Pride in Work
• Continuous Self-Improvement
• Growth-Oriented
• Can-Do Attitude
• Team-Focused

Position Summary: As an HVAC Service/Installer Lead, you will be responsible for overseeing daily service operations, providing mentorship to technicians, and ensuring the delivery of high-quality HVAC solutions to our clients. This position requires a combination of technical expertise and leadership skills to uphold and enhance our reputation as an industry leader. Your duties will include supervising the installation, troubleshooting, and servicing of gas furnaces, heat pumps, air conditioning units, ductless heat pumps, water heaters, mechanical ventilation systems, and seismic shutoff valves for both existing and new clients. You will also be responsible for safeguarding clients' property and ensuring that your team adheres to the highest standards of safety and professionalism. Additionally, you will oversee the training and supervision of apprentices and helpers, ensuring they receive appropriate guidance in a respectful and responsible manner.

Reports to: HVAAC Department Lead

Supervises: HVAC Apprentices

Work Hours: 7:30 am to 5:00 pm Monday through Friday

Pay Scale: $35 - $47 per hour based on experience

Our Benefits:

• 75% employer-covered medical, vision & life insurance
• Simple IRA with a 3% company match
• 2 weeks paid vacation, prorated after 90 days, replenished fully each January
• 6 paid holidays
• 5 paid sick days
• Company-paid industry-related training
• Phenomenal company culture, Dog-friendly offices, Fully stocked fridge with snacks, drinks, coffee, and espresso machine. Quarterly happy hours, summer BBQs. Company and/or departmental trips - 2-3 team building and achievement trips per year, such as skiing and snowboarding, cat skiing, snowshoeing, white water rafting, race car driving, etc. Annual company retreat - this year, we're going to the beach; in previous years, we were camping.

Required Qualifications:

• 5+ years of experience as a Lead Installer and/or Service Technician, with a preference for experience in both roles.
• Advanced knowledge of the layout, design, and installation of residential HVAC systems.
• Proficient in flaring, brazing, and working with copper lines.
• Proven ability to troubleshoot various systems and handle challenging installations.
• In-depth understanding of inverter mini-split and ducted systems.
• Exceptional customer service skills with the ability to communicate effectively with clients.
• Demonstrated leadership abilities, with a passion for training and mentoring others.
• Strong time management and delegation skills, ensuring efficient utilization of team members based on their skills and abilities.
• Clean safety record and familiarity with best practices for workplace safety.
• Proficient in HVAC low-voltage systems.
• Capable of testing and balancing residential HVAC systems.
• Knowledgeable of applicable building codes in the Portland Metro area.
• Valid driver's license.
• Current valid EPA refrigerant license.
• Ability to obtain and maintain a Residential Water Heater Installer License.
• Spanish fluency is a significant asset.
• Prior experience with and knowledge of Mitsubishi, Panasonic, and Rheem HVAC systems is highly advantageous.

Essential Job Responsibilities:

• Lead and supervise HVAC service technicians and installers, ensuring optimal performance and strict adherence to safety protocols.
• Diagnose, repair, and maintain HVAC systems for both residential and commercial clients.
• Coordinate and schedule service calls to align with customer requirements and timelines.
• Provide hands-on training and mentorship to junior technicians, fostering skill development and professional growth.
• Communicate effectively with clients, offering clear explanations and tailored solutions to meet their HVAC needs.
• Assist with inventory management and ensure the proper use and maintenance of tools and equipment.
• Collaborate with management to identify and implement process improvements aimed at achieving service objectives and enhancing operational efficiency.
• Leverage your in-depth HVAC expertise to support installations and contribute to the overall growth of the department.
• Assume responsibility for the health and safety of your team, ensuring compliance with protective equipment usage and company safety policies.
• Maintain a high level of professionalism and respect when interacting with both clients and colleagues.
• Represent the GreenSavers brand with integrity, demonstrating professionalism in the field and office while leading yourself, team members, and projects from start to finish.
• Deliver high-quality work with a commitment to respecting clients' properties.
• Collaborate with fellow installers, the production team, and sales staff to complete residential installations efficiently, adhering to budgeted hours.

Candidates will be required to pass a background check and drug test upon being given a conditional offer of employment.