HVAC Service/Install Manager - Countryside Heating & Cooling Solutions

HVAC Service/Install Manager

Countryside Heating & Cooling Solutions has been proudly serving residents and businesses of the Twin Cities since 1974. We pride ourselves in the work family we have built and are privileged to say the average length of employment is 7+ years! We believe this longevity speaks to the integrity, respect, and consideration we deliver to employees and customers. We are focused on providing dependable, timely service and will go the extra step to educate our customers on our products and services. We will do whatever it takes to keep our customers happy with our services for life!

We value community involvement and participate in a variety of local fundraisers, sponsorships and volunteer efforts. We are a 3-time Bryant Medal of Excellence Award winner and 3-time finalist for the Bryant Dealer of the Year! Plus, we have been voted as "Best Heating and Cooling Company" by the Sun Patriot Newspapers 7 years in a row! Most recently, we receive a performance award from Bryant for the most factory and distributor training hours in 2023!

If you are looking for something more than just a job and want to be a part of this growing award-winning team, apply today!

What We Offer:

• Highly competitive wages
• SPIFFs, bonuses, and incentives
• Health allowance
• Dental Coverage
• 401K w/company 3% match
• Paid time off
• Paid holidays
• Continuing education and training
• Tool program
• Company uniform, vehicle, phone and iPad
• Optional life insurance and AD&D coverage

We are a company that believes in working hard and playing hard!

For instance, we have:

• Christmas Parties
• Summer Parties
• Sporting Events
• Vegas Meetings
• Hands-on Training at state-of-the-art training centers

Job Summary: We have an immediate opening for an experienced HVAC Service Manager to lead HVAC employees to install, maintain, and repair the client's HVAC systems. As an HVAC Service Manager, you must routinely collaborate closely with repair and install technicians, dispatch workers, and other supervisors to ensure customer loyalty while achieving departmental objectives and goals. Managers often communicate directly with customers, vendors, and suppliers to provide accurate information on job or project status and needs. The Service Manager must serve as a representative of the company.

Pay: $45.00/hr.-$55.00/hr. - Depending on Experience

Hours: Monday- Friday 7am-4:30pm

Required Qualifications:

• 7+ years HVAC service experience
• Vocational, training in an HVAC program (preferred)
• Minneapolis card (preferred)
• NATE certified (preferred)
• EPA 608 certified (preferred)
• Experience in building and managing positive, productive teams. (preferred)
• Expert in servicing boilers, sheet metal, ductless, heat pumps, air conditioners, furnace - all HVAC equipment
• Provide technical support for HVAC technicians.
• Organize training and ongoing support for installation and service teams. Responsible for training service and Installers both in-house and signing up for classes.
• Holds monthly Service Tech meetings (first Tuesday of each month)
• Job Site visits. Manage HVAC maintenance and service teams to ensure quality assurance on-site.
• Recruits, interviews, hires and trains HVAC technicians as required to meet workload demands.
• Employee performance reviews. Reviews technicians' work to ensure quality meets established standards.
• Communicate and track job levels with employees (pay for performance)
• Ride along with new employees.
• Complying with service standards, work instructions, and customers' requirements. Make sure the team is following protocol. (Checking in, asking for reviews, keeping truck stocked, keeping truck clean, following checklists, tracking GPS etc.)
• Understand the sales criteria and hold your team accountable for exceeding revenue goals.
• Pass a pre-employment background check.
• Valid driver's license and insurable driving record

Other tasks and responsibilities as required to maintain efficient department operations

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