HVAC Commercial Service Technician - Gpac
Roanoke, VA
About the Job
We have an exciting opportunity for a Hvac Commercial Service Technician in Nashville, Tennessee! Gpac, a 30+ year-old recruitment company, is partnered with a well-established company in the Mechanical industry. This is your chance to join a team that values both exceptional service and a friendly working environment.
The ideal candidate will be responsible for troubleshooting, repair, maintenance, and install on commercial HVAC and related equipment as assigned.
REQUIREMENTS:
- Able to respond to heavy workload of service calls in a professional manner.
- Communicates effectively with customers, regardless of their level of technical knowledge; can explain to customer the cause of their problem and the remedy; if problem has not been repaired, offers explanation of situation, and recommended next steps.
- Able to follow and utilize troubleshooting guides to identify problems in a short period of time.
- Consistently checks system operations and safety and limit controls before leaving job locations.
- Ensures customers’ questions/concerns have been addressed before leaving the work site
- Uses proper tools and instruments while troubleshooting.
- Incorporates solution techniques to assist other service representatives and helps resolve issues and customer problems.
- Communicates tactfully to offer suggestions if system problems are caused by the customer.
- Demonstrates ability to determine priorities based on a call schedule, responding to inadvertent interruptions, carrying proper tools and materials, and scheduling vehicle maintenance.
- Promptly and accurately completes all required paperwork.
- Keeps supervisor and manager informed of new developments, changes, or customer complaints.
- Completes service reports daily; obtains customer signature on all service reports.
QUALIFICATIONS:
- 5+ years Commercial service experience
- EPA Certification
- Must possess good customer service and communication skills
- Strong analytical and problem solving skills
- Team player and good attitude
WHAT WE OFFER:
- Competitive salary based on experience.
- 401(k) plan with generous matching.
- Dental and vision insurance for you and your family.
- Health insurance coverage.
- Paid time off to relax, recharge, and spend time with loved ones
If you are ready to join a dynamic and customer-focused team in the Mechanical Industry, do not miss out on this opportunity! For more information or to apply, please contact me at tracy.paustian@gogpac.com. I look forward to hearing from you!
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.