Human Resources Technology Administrator - Ardent Health Services

Ardent Health Services (AHS) is a national health care services company headquartered in Nashville, TN. Through its subsidiaries, Ardent owns and operates nearly 200 sites of care. Our subsidiaries own and operate hospitals and multispecialty physician practices in six states. Ardent includes 30 hospitals, 4,423 patient beds, 23,000 employees, and 1,700 employed physicians. Within the industry, we are noted for recognizing that every hospital is as unique as the community it serves. This in-depth understanding of how health care works at the local level is one of our great strengths.

POSITION SUMMARY

The Human Resources Technology Administrator (HR Technology Administrator) is responsible for analyzing, designing and implementing new software solutions as well as manage existing software applications to support the Human Resources function. This position will primarily focus on Ardent’s third party Human Resources Information System applications, interfaces, and custom in-house applications. This position will coordinate and lead small to large-scale projects requiring multiple system resources. This position will collaborate & communicate with HR Leaders throughout the organization, and serve as a functional & technical point-of-contact for third party HRIS systems as outlined. This position will also serve as the direct advisor and leader to Ardent’s internal HRIS system Administrators.

• Coordinate strategy and schedule all optimization and launch efforts for the PeopleFluent Modules.
• Responsible for the technical build and maintenance of the Employee Health daily screening system.
• Direct the work and assign the daily tasks and projects of HRIS system administrators
• Lead the on-going development and documentation of Standard Operating Procedures (SOP’s) and technical build for the Employee Health System (Midas) and supporting modules.
• Responsible for Power BI dashboard HR metric reporting, maintenance, and access.
• Responsible for the evaluation and technical build/interface of all third party HRIS applications as assigned
• Project management tasks creating, executing, and supporting full life-cycle system implementations as assigned.
• Oversee and deliver daily production break/fix support.
• Serve as the technical point of contact for assigned functional areas to assist subject matter experts in ensuring data integrity, system testing, and detailed analysis to identify process improvements.
• Develop and execute test plans, test cases, test scripts, and execute test cycles (integration and user acceptance testing) with functional end users and technical resources as product releases are made available.

Education & Experience:

• Bachelor’s Degree in Information Technology, Business related field, or relevant significant work experience.
• 5 years of HRIS administration/programming experience.
• Experience with Power BI, and Microsoft Suite (Word, Excel, PowerPoint).
• Experience working with third-party enterprise software.
• Experience in identifying, analyzing, and solving business problems to improve work processes.
• Experience developing, coaching, motivating, and mobilizing direct reports and associates.
• Experience in a position requiring technical writing, editing, and proofreading.
• Superior knowledge of and experience using programming languages, platforms, and data structures.
• Two years of supervisory experience, preferred.
• Experience in designing, developing, and configuring applications using PeopleFluent, preferred.
• Experience in ServiceNow, Lawson/Infor S3 HCM v.10.0.9, Lawson Add-Ins, HR Report Writer, Midas and Electronic Medical Record (EMR Software), preferred.

Knowledge, Skills & Abilities:

• Ability to use strong communication skills in order to effectively communicate ideas, opportunities, issues/solutions, and instructions (written and verbal) with all stakeholders.
• Ability to work with others in a professional and collaborative manner to achieve a common goal and garner superior results.